Ratings based on 159 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The room was tiny and lighting was too bright. The window treatments were too opaque.
by A verified traveler
Posted 27 May 2024
The staff were very accommodating for our early arrival. We were able to park the car and leave our bags until the afternoon.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Brian, Thank you for choosing the Kimpton Alma San Diego. We're delighted you received excellent service, and we will be sure to pass along your wonderful review to all of our fabulous team members. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!Sincerely,Hotel Management - Kimpton Alma San Diego
by A verified traveler from Dublin
Posted 26 May 2024
Downtown hotel so convenient for the gaslight area and Petco Park. Parking is expensive though.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear John,Thank you for your feedback! We're glad you found our downtown location convenient for exploring the area. Your concern about parking is also appreciated and will be taken into consideration. It was a pleasure hosting you, and we look forward to welcoming you back for another great stay.Sincerely,Hotel Management - Kimpton Alma San Diego
by A verified traveler from Burnaby
Posted 5 May 2024
Hotel was in an area of street people. Drug use on streets by the hotel was rampant.
Comment from Hotel Management
6 May 2024 by General Manager, Hotel Management
Dear Earl,Thank you for your feedback. We are sincerely sorry to hear about your concerns with the surrounding area during your stay. Please know guest safety is our number one priority, and rest assured, we work to ensure a secure environment on our property. We hope you enjoyed the remainder of your trip in San Diego, and we would love the opportunity to welcome you back again in the future. Sincerely,Hotel Management - Kimpton Alma San Diego
by A verified traveler from Austin
Posted 2 May 2024
Great view wonderful stay beautiful property
Comment from Hotel Management
6 May 2024 by General Manager, Hotel Management
Dear Michele,Thank you for taking the time to provide your wonderful review of Kimpton Alma San Diego. We're so glad to hear you had a wonderful stay with us! A beautiful environment, with great views sounds like a recipe for a perfect vacation. We would be delighted to have you stay with us in the future.Sincerely,Hotel Management - Kimpton Alma San Diego
by A verified traveler
Posted 30 Apr 2024
very nice room and close by to a lot of things
Comment from Hotel Management
2 May 2024 by General Manager, Hotel Management
Dear Anthony,Thank you for your review and for giving us a perfect rating! We're delighted our fantastic location added to your experience, and we appreciate you mentioning our lovely accommodations. It was truly a pleasure having you here, and we hope you return soon!Sincerely,Hotel Management - Kimpton Alma San Diego
by A verified traveler
Posted 29 Apr 2024
Only place I stay in SD
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Justin,Thank you for your loyalty! We're honored to be your go-to choice when staying in San Diego. We look forward to welcoming you back soon for another great experience!Sincerely,Hotel Management - Kimpton Alma San Diego
by A verified traveler
Posted 21 Apr 2024
Id a beautiful view but the windows were dirty couldn't fully enjoy it.
Comment from Hotel Management
24 Apr 2024 by General Manager, Hotel Management
Dear Lateisha, Thank you for taking the time to leave us your feedback. We were happy to hear that you enjoyed the wonderful views but disappointed that the windows hindered them fully. We will bring this to the attention of housekeeping to ensure this won't be a problem for future visits. We look forward to having you stay with us again.Sincerely,Hotel Management - Kimpton Alma San Diego
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Alma, Hotel Management
Dear Ofir,Thank you for the perfect stay. We look forward to hosting you again in your future stay in San Diego.Sincerely,Kimpton Alma Management
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Alma, Hotel Management
Dear Robert,Thank you for rating us on your recent stay at the Kimpton Alma. Let us know how if there is anything we could have done to improve your stay with us to get that perfect score. We take feedback seriously and we use them to improve our service. We hope you give us a chance again on your future stay.Sincerely,Kimpton Alma Management
