Ratings based on 1,069 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
You have to pay $25 a day for parking after paying for the room makes no sense.
by A verified traveler
Posted 28 May 2024
Everythig was good and I liked that it was pet friendly
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Julio, thank you for your kind words. The team at Hilton Garden Inn San Diego Old Town Sea World Area is pleased that you enjoyed your stay and appreciated our pet-friendly environment. We look forward to welcoming you and your furry friend back soon!
by A verified traveler
Posted 27 May 2024
Not a good experience
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Daphna, it's disappointing to hear that your visit did not meet expectations. Our team strives to provide the best service and accommodations. Your feedback is valuable and will be taken into account to improve future stays.
by A verified traveler
Posted 27 May 2024
Good
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Joseph, thank you for your feedback. The team at Hilton Garden Inn San Diego Old Town Sea World Area is thrilled to hear you had a good experience. We hope to welcome you back soon!
by A verified traveler
Posted 20 May 2024
Its proximity to University of San Diego is truly very convenient. It’s removed from Hotel Circle, which strangely is a good thing. Their restaurant is pretty good and they have very friendly staff.
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Rajdeep, thank you for your wonderful feedback. The team at Hilton Garden Inn San Diego Old Town Sea World Area is thrilled to hear that you found the location convenient and enjoyed the restaurant. Your kind words about our friendly team members are greatly appreciated. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 May 2024
NA
Comment from Hotel Management
19 May 2024 by Customer Service, Hotel Management
Brett, thank you for choosing Hilton Garden Inn San Diego Old Town Sea World Area! We're delighted to hear you enjoyed your stay. We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 19 May 2024
Convenient location
Comment from Hotel Management
19 May 2024 by Customer Service, Hotel Management
George and Mary, thank you for highlighting the convenient location of Hilton Garden Inn San Diego Old Town Sea World Area. We're thrilled you enjoyed your stay and hope to welcome you back soon.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Thanks for the feedback, Lori.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Customer Service, Hotel Management
Abraham, thank you for sharing your feedback. In pursuit of superior guest experiences, we regret that your visit didn't meet expectations. We'd welcome another opportunity to serve you better and uplift your previous experience. Please feel free to share any specific areas of concern to help us facilitate improvements.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Customer Service, Hotel Management
Thanks, Justin! It's outstanding your time at Hilton Garden Inn San Diego Old Town Sea World Area was fantastic. We can't wait until your next visit!
