Ratings based on 804 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Thanks
by A verified traveler
Posted 30 May 2024
Excelente customer services that’s one of the best hotels that I stay highly recommend
Comment from Hotel Management
31 May 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your positive experience at Crowne Plaza San Antonio Airport! We are thrilled to hear that you were impressed with our excellent customer service. It is always our goal to provide top-notch hospitality to all of our guests, and we are delighted to know that we were able to meet your expectations. Thank you for recommending us, and we look forward to welcoming you back for another outstanding stay in the future.
by A verified traveler
Posted 29 May 2024
My fiancé and I stayed here and couldn’t be more happier. Here is where you will get a bang for your buck. Rooms are very clean! Staff was friendly. It was such and easy check in took only maybe 1 minute. I would highly recommend 10/10!!
Comment from Hotel Management
30 May 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your glowing review of Crowne Plaza San Antonio Airport! We are delighted to hear that you and your fiancé had a pleasant stay with us and found our rooms to be clean and our staff to be friendly. It's wonderful to know that your check-in experience was quick and easy. We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future.
by A verified traveler
Posted 28 May 2024
The staff was extremely helpful and friendly. Everything was clean, but it does seem like it could benefit from some TLC. I had a hard time closing the curtains.
Comment from Hotel Management
28 May 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your feedback. We're delighted to hear that you found our staff to be helpful and friendly, and that you appreciated the cleanliness of our property. We value your input regarding the curtains and will address this with our team to ensure a seamless experience for our guests in the future. We hope to welcome you back for another enjoyable stay at Crowne Plaza San Antonio Airport.
by A verified traveler
Posted 26 May 2024
Very clean and quiet!
Comment from Hotel Management
26 May 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave such a positive review of your recent stay at Crowne Plaza San Antonio Airport. We are thrilled to hear that you found our hotel to be clean and quiet, providing you with a peaceful and comfortable experience. We strive to maintain high standards of cleanliness and create a peaceful atmosphere for all our guests to enjoy. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 23 May 2024
None
Comment from Hotel Management
23 May 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave us such a glowing review! We are thrilled to hear that you had a wonderful experience at Crowne Plaza San Antonio Airport and that our accommodations met your expectations. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 14 May 2024
Good place to stay, staff is very friendly and helpful. Room was clean
Comment from Hotel Management
15 May 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave us such a wonderful review! We are delighted to hear that you enjoyed your stay at Crowne Plaza San Antonio Airport and found our staff to be friendly and helpful. It is always our goal to provide a clean and comfortable experience for our guests, and we are thrilled that we met your expectations. We appreciate your feedback and hope to welcome you back again soon.
by A verified traveler from Baytown
Posted 12 May 2024
Nice property, would stay again.
Comment from Hotel Management
13 May 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your stay at Crowne Plaza San Antonio Airport and that you found our property to be nice. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Marketing Manager, Hotel Management
While we are disappointed to hear that your stay with us did not meet your expectations, and we apologize for any inconveniences you may have experienced during your stay, we also hope to have the opportunity to welcome you back in the future for a more satisfactory visit.
