Ratings based on 461 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
So far so good stayed here about 4-5 times in less than a month
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Hello Melinda,We are delighted to hear that you have chosen to stay with us multiple times recently. Your loyalty as a guest is truly appreciated, and we look forward to welcoming you back for many more enjoyable stays in the future.
by A verified traveler
Posted 1 Jun 2024
Affordable… you get what you pay for.
Room was not clean and with roaches.
When leaving we noticed 3 trucks being vandalized. The hotel has signs that they are not responsible for damages. It’s not safe to stay in with families/children.
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Karla,We regret to hear about your experience and take all feedback seriously. We recommend guests review safety precautions when traveling. We appreciate your review and welcome the opportunity to improve our services.
by A verified traveler
Posted 31 May 2024
need better customer service. more cleanliness
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Erika,We appreciate your feedback and will share your comments with our team for improvement. Your satisfaction is our top priority, and we aim to enhance our service quality continuously. Thank you for bringing this to our attention.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello priya,Thank you for staying with us! We appreciate your rating and hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Sariah,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.
by A verified traveler
Posted 28 May 2024
Good stay
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Mario,We appreciate your positive feedback and are delighted to hear you had a good stay with us. Should you have any more feedback or require assistance in the future, please do not hesitate to reach out.
by A verified traveler
Posted 27 May 2024
There was criminal activity taking place in the hotel next door, lots of homeless people in the area. Staff does not speak to you at all. This hotel is ran down needs lots of work and updating. AC did not cool in our room. Beds were so uncomfortable. Breakfast was bland and not enough choices. Will not stay here again.
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello Stacie, Thank you for sharing your feedback with us. We take all guest comments seriously and will address your concerns with our team. We strive to provide a comfortable and enjoyable experience for all our guests.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Melinda,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience with us. We hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 24 May 2024
Hotel price was not cheap. The first room offered was smelly and had this odor of being old, moldy combined with heavy bleach. It was so awful and the front desk told us they are giving us a very nice room. I immediately came back and requested another room. This was better but the room had a smell of OLD. It was clean and confortable. Breakfast was ok nothing special. If I had another choice, I will pick something else.
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello Alan,We are disappointed to hear about the challenges you faced with your room during your recent stay. Your feedback is valuable to us, and we sincerely apologize for any inconvenience caused. We appreciate your comments regarding the cleanliness and comfort of the room you were moved to. We strive to offer a pleasant experience for all our guests and will review your feedback with our team for improvements.
by A verified traveler
Posted 20 May 2024
Good
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Karla,We value your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team for improvement. Thank you for choosing our hotel, and we hope to welcome you back in the future.
