Ratings based on 966 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
This is another GOOD LaQuinta outlet. I've stayed LaQuinta at several different locations, and found the quality of services are widely different depending on the location. In that sense, I'd say this LaQuinta is one of the best among all so far. They offer everything LaQuinta offers at the better levels than others. Staff was friendly. The room was clean & cozy. I was a bit annoyed that the breakfast was not ready when I went to the dining room around 8:30am, I had to wait for 10 min or so before serving. But its overall services were very satisfying. I'll definitely stay again at this place.
by A verified traveler
Posted 24 May 2024
Eggs at breakfast were unbearable so just stay away from those. But regardless the hotel is great and kept very clean no complains here!
Comment from Hotel Management
27 May 2024 by Tonisha Parker General Manager , Hotel Management
Thank you so much for your feedback! I am sorry the breakfast was not enjoyable but happy to know you did indeed enjoy your stay! Hope to see you again soon!
by A verified traveler
Posted 24 May 2024
Couldn’t even open the door to the room! Tried several cards, including master card with the maintenance guy and the desk person!
No greetings upon arrival! No explanations!
After complaining I was moved to a different room that still had a lock issue but they were able to open.
Comment from Hotel Management
27 May 2024 by Tonisha Parker , Hotel Management
We’re truly sorry to hear about your unsatisfactory experience with our door locks. Providing exceptional customer and maintenance service is of utmost importance to us, and we apologize for not meeting your expectations. We will handle this concern immediately. We are truly sorry.
by A verified traveler
Posted 18 May 2024
Awesome property ! Could not believe the gorgeous rooms for the price ! Beautiful and modern and super staff ! Wonderful breakfast Nd so clean ! Tried to book on the way home but it was full. Highly re commend !!
Comment from Hotel Management
23 May 2024 by Tonisha Parker, Hotel Management
Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!
by A verified traveler
Posted 17 May 2024
Clean and looks very new.
Comment from Hotel Management
23 May 2024 by Tonisha Parker, Hotel Management
Thank you so much for the positive rating. We greatly appreciate your feedback and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!
by A verified traveler
Posted 16 May 2024
This is the second time I’ve stayed here and I’ve come across the same issue with my room key. I was giving three keys and none of them work. I was giving three keys again and only one of them worked. Unfortunately, the key that worked doesn’t sense the sensor until the 3rd or 4th try and ideally I want to be in my room on the first attempt.
Comment from Hotel Management
23 May 2024 by Tonisha Parker , Hotel Management
Dear Nataly,Thank you for bringing this issue to our attention, and we sincerely apologize for the door lock issues. We understand how disappointing this can be and are committed to making things right. We hope this will not keep you away from visiting us again in the near future.Tonisha Parker General Manager
by A verified traveler
Posted 13 May 2024
Greatest
Comment from Hotel Management
16 May 2024 by Tonisha Parker, Hotel Management
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
16 May 2024 by Tonisha Parker, Hotel Management
Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!
by A verified traveler
Posted 8 May 2024
This is a basic property, but very clean and close to highway. Staff were friendly and took care of us well. Breakfast was included and good choices
Comment from Hotel Management
9 May 2024 by Tonisha Parker , Hotel Management
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.
by A verified traveler
Posted 8 May 2024
1
Comment from Hotel Management
9 May 2024 by Tonisha Parker , Hotel Management
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!
