Ratings based on 701 Verified Reviews

4.6 out of 5
77% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Jun 2024
There was nothing wrong with the hotel but I did purchase insurance. The airlines was the problem. The were delayed which caused us to miss our flight so we where unable to enjoy our trip and activities our friends paid for in advance. We arrived very late on the second day and was stuck in Korea. We were told we needed to go through you for a one day refund.
5 out of 5
by A verified traveler

Posted 14 Jun 2024
Beautiful property
Comment from Hotel Management
16 Jun 2024 by Phuket Marriott Resort and Spa, Nai Yang Team., Hotel Management
Dear valued guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Nai Yang Beach.We are pleased to hear that you had a pleasant and comfortable journey with us and truly hope to have the opportunity to welcome you back on your next visit to the area.
4 out of 5
by A verified traveler

Posted 31 May 2024
I liked the swimming pool.
Comment from Hotel Management
4 Jun 2024 by Phuket Marriott Resort and Spa, Nai Yang Team., Hotel Management
Dear valued guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Nai Yang Beach.We are pleased to hear that you had a pleasant and comfortable journey with us and truly hope to have the opportunity to welcome you back on your next visit to the area.
5 out of 5
by A verified traveler

Posted 30 May 2024
This place was over the top. Staff was very friendly, reaponsive and provided top noch service.
Comment from Hotel Management
4 Jun 2024 by Phuket Marriott Resort and Spa, Nai Yang Team., Hotel Management
Dear valued guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Nai Yang Beach.We are pleased to hear that you had a pleasant and comfortable journey with us and truly hope to have the opportunity to welcome you back on your next visit to the area.
5 out of 5
by A verified traveler

Posted 26 May 2024
Amazing staff and so many amenities on the property as well as in close proximity.
Comment from Hotel Management
29 May 2024 by Phuket Marriott Resort and Spa, Nai Yang Team., Hotel Management
Dear valued guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Nai Yang Beach.We are pleased to hear that you had a pleasant and comfortable journey with us and truly hope to have the opportunity to welcome you back on your next visit to the area.
5 out of 5
by A verified traveler from Elwood

Posted 22 May 2024
I liked the whole resort which includes whole ambiance, staff, service, food and many more things in it. It is also very convenient and closer to the airport.
Comment from Hotel Management
24 May 2024 by Phuket Marriott Resort and Spa, Nai Yang Team., Hotel Management
Dear valued guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Nai Yang Beach.We're thrilled to hear that you had an amazing experience with us and that you enjoyed our convenient location close to everything you needed. It's fantastic to know that you found our service great and our staff friendly. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay!
5 out of 5
by A verified traveler

Posted 18 May 2024
Comment from Hotel Management
16 Jun 2024 by Phuket Marriott Resort and Spa, Nai Yang Team., Hotel Management
Dear valued guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Nai Yang Beach.We are pleased to hear that you had a pleasant and comfortable journey with us and truly hope to have the opportunity to welcome you back on your next visit to the area.
5 out of 5
by A verified traveler from Elwood

Posted 18 May 2024
Comment from Hotel Management
24 May 2024 by Phuket Marriott Resort and Spa, Nai Yang Team., Hotel Management
Dear valued guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Nai Yang Beach.We hope to have the opportunity to welcome you back on your next visit to the area.
5 out of 5
by A verified traveler

Posted 18 May 2024
The property is surrounded by raw beautiful nature, tress and beach it had it all. However it’s not in ideal location and far from everything but the airport. I would suggest, using this place before leaving and staying one or two nights. However if your wanting a getaway from everything then this place is perfect and good for kids as well.
Comment from Hotel Management
24 May 2024 by Phuket Marriott Resort and Spa, Nai Yang Team., Hotel Management
Dear valued guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Nai Yang Beach.We're thrilled to hear that you had an amazing experience with us and that you enjoyed our convenient location close to the airport.We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay!
5 out of 5
by A verified traveler

Posted 6 May 2024
Phuket Marriott was one of the best places I’ve ever stayed, the people the staff were unbelievably kind. Each and every one of the staff we came in contact with went above and beyond to make our stay the absolute best. I don’t believe I’ve ever met kinder people than the staff at the Phuket Marriott.
Comment from Hotel Management
24 May 2024 by Phuket Marriott Resort and Spa, Nai Yang Team., Hotel Management
Dear valued guest,We're thrilled to hear that you had an amazing experience with us. It's fantastic to know that you found our service great and beyond. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay!