Ratings based on 279 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Oct 2023
Right on the beach. Staff good. room ok. A bit of a walk to the shops and restaurants.
Comment from Hotel Management
28 Oct 2023 by Claudine Rocailleux, Hotel Management
Hello,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Yours sincerely,Claudine ROCAILLEUXGeneral ManagerBest Western Hotel Royan Ocean
5 out of 5
by A verified traveler from Bromley

Posted 12 Aug 2023
Lovely staff and great location. Our room was large with a balcony and views of the water. The parking is on the street, not part of the hotel.
Comment from Hotel Management
13 Aug 2023 by Claudine ROCAILLEUX, Hotel Management
Hello,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Yours sincerely,Claudine ROCAILLEUXGeneral ManagerBest Western Hotel Royan Ocean
5 out of 5
by A verified traveler

Posted 1 Aug 2023
All round good
Comment from Hotel Management
1 Aug 2023 by Claudine ROCAILLEUX, Hotel Management
Hello,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Yours sincerely,Claudine ROCAILLEUXGeneral ManagerBest Western Hotel Royan Ocean
5 out of 5
by A verified traveler

Posted 5 Jul 2023
Overlooking the beach and near to restaurants. Lovely!
Comment from Hotel Management
7 Jul 2023 by Claudine ROCAILLEUX, Hotel Management
Hello,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Yours sincerely,Claudine ROCAILLEUXGeneral ManagerBest Western Hotel Royan Ocean
5 out of 5
by A verified traveler

Posted 29 May 2023 on Hotels
Comment from Hotel Management
30 May 2023 by Claudine ROCAILLEUX, Hotel Management
Hello,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Yours sincerely,Claudine ROCAILLEUXGeneral ManagerBest Western Hotel Royan Ocean
5 out of 5
by A verified traveler

Posted 28 Jun 2022 on Hotels
Comment from Hotel Management
29 Jun 2022 by Claudine ROCAILLEUX, Hotel Management
Bonjour, Merci d'avoir donné votre avis concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, tout comme vos commentaires. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous améliorer, vous nous aidez à vous offrir une expérience de qualité supérieure, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez nous voir bientôt. Cordialement, Michel ROCAILLEUX General Manager Best Western Hotel Royan Ocean
4 out of 5
by A verified traveler

Posted 18 Jun 2022
Great location on Foncillon Plage... You literally walk across the road from hotel entrance down onto the beach. Next to port restaurant and bar area. Friendly hotel service and decent buffet breakfast.
Comment from Hotel Management
18 Jun 2022 by Claudine ROCAILLEUX, Hotel Management
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Michel ROCAILLEUX General Manager Best Western Hotel Royan Ocean
4 out of 5
by A verified traveler

Posted 3 Jun 2022 on Hotels
Comment from Hotel Management
11 Jun 2022 by Claudine ROCAILLEUX, Hotel Management
Bonjour, Merci d'avoir donné votre avis concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, tout comme vos commentaires. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous améliorer, vous nous aidez à vous offrir une expérience de qualité supérieure, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez nous voir bientôt. Cordialement, Michel ROCAILLEUX General Manager Best Western Hotel Royan Ocean
3 out of 5
by A verified traveler

Posted 16 Mar 2022 on Hotels
Comment from Hotel Management
29 Mar 2022 by Claudine Rocailleux, Hotel Management
Bonjour, Merci d'avoir donné votre avis concernant votre récent séjour dans notre établissement. Au nom de toute notre équipe, je souhaite vous présenter nos excuses pour ne pas avoir réussi à dépasser vos attentes. Votre satisfaction est très importante pour nous, et nous utiliserons vos commentaires pour procéder à des améliorations, afin d'être sûrs de proposer une meilleure expérience à nos hôtes à l'avenir. J'espère que vous envisagerez à nouveau de séjourner parmi nous, pour que nous ayons une seconde chance de vous proposer une expérience de qualité supérieure. Cordialement, Michel ROCAILLEUX General Manager Best Western Hotel Royan Ocean
4 out of 5
by A verified traveler

Good location by the sea, comfortable rooms

Posted 25 Nov 2021 on Hotels
The hotel is centrally located and that is very convenient, just facing the sea. The breakfast was very good, and the service as well. However, a few amenities were lacking like body lotion or conditionner.
Comment from Hotel Management
25 Nov 2021 by Claudine Rocailleux, Hotel Management
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Michel ROCAILLEUX General Manager Best Western Hotel Royan Ocean
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