Ratings based on 308 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
There were no coffee mugs in room or real milk.
No spare pillows or blankets, and just an oil heater to warm the room. Also cigarette butts lining the ground out back door. TP was also not stocked up.
by A verified traveler
Posted 11 Apr 2024
nothing The whole motel is in need of repair could not find any thing to recommend to any body
by A verified traveler
Posted 1 Apr 2024
Property was clean and staff friendly but very dated and bare. Room was indeed spacious but very minimal furniture or amenities like bedside lamps, water pressure in the shower was very low. The building was also not sound proofed, you could hear the noise from the main road and other guests until late at night.
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 7 Mar 2024
heated spa pools were good and relaxing
road traffic noise may disturb someone
by A verified traveler
Posted 6 Mar 2024
Property is right on main drag with logging and other large trucks exiting town. It is noisy till after 11 pm. Room had no heating or cooling other than a space heater in closet- fire alarm was also in closet- minus batteries. Shower had very little pressure for hot water. Housekeeping just walks into the room without knocking.
On the upside, place does have some interesting hot water baths and a pool. So far, the Rotorua smell has not been too bad. All in all, I would say this hotel is not quite worth the price I paid for it.
by A verified traveler
Posted 5 Mar 2024
It was a lovely place clean and tidy but needs some TLC
by A verified traveler
Posted 24 Feb 2024
by A verified traveler
Needs upgrading! Seen better days!
Posted 21 Feb 2024 on HotelsThis motel was by chance a perfect location for our evening at Te Puia, for a Maori performance and meal. We could not have chosen better from that point of view. We walked to and from the site, not needing to use our car. Fab!
The motel is in need of an upgrade - for crockery, cutlery etc (all was hotch-potch, didn't match and not enough) as well as furniture which was functional and seen better days!
Staff were delightful, friendly, helpful. Cannot fault them at all!
by A verified traveler
Posted 10 Feb 2024 on Wotif
price ,clean, hospitality were all brilliant
