Ratings based on 242 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Hawera taranaki

Posted 15 Mar 2020 on Wotif
Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was great. Our stay this time was less than average. We wont be back.
4 out of 5
by A verified traveler from Napier

Posted 2 Mar 2020 on Wotif
Likes...Location, cleanliness...sky channels...service...bed Improvements...aircon ineffective due to unit above cupboard...armchair (worn) and appliances (old) could do with updating
Comment from Hotel Management
12 Mar 2020 by jm, Hotel Management
thank you for your feedback
5 out of 5
by A verified traveler

Posted 26 Feb 2020 on Wotif
Comment from Hotel Management
26 Feb 2020 by jm, Hotel Management
thank you for your feedback
5 out of 5
by A verified traveler

excellent

Posted 13 Feb 2020 on Hotels
Excellent motor inn. Value for money, friendly and very clean.
Comment from Hotel Management
14 Feb 2020 by jm, Hotel Management
thank you so much for your feedback
5 out of 5
by A verified traveler from Auckland

Posted 12 Feb 2020 on Wotif
Great rooms, well appointed and comfortable. Would highly recommend.
Comment from Hotel Management
14 Feb 2020 by jm, Hotel Management
thank you so much for your feedback
4 out of 5
by A verified traveler

Posted 8 Feb 2020
Comment from Hotel Management
19 Feb 2020 by jm, Hotel Management
😊😊thank you
2 out of 5
by A verified traveler

Not worth the money spent

Posted 3 Feb 2020 on Hotels
Check in process was efficient and front desk staff was lovely. however room itself was in poor condition- had an awful smell, dirty towel left on the bathroom floor (presumably hadn't completed cleaning yet?), not enough towels for the three guests we had booked for. Could have been better.
Comment from Hotel Management
14 Feb 2020 by jm, Hotel Management
thank you so much for your feedback
5 out of 5
by A verified traveler

Posted 2 Feb 2020 on Hotels
Comment from Hotel Management
7 Feb 2020 by jm, Hotel Management
😊
5 out of 5
by A verified traveler

Posted 29 Jan 2020 on Wotif
Comment from Hotel Management
31 Jan 2020 by jm, Hotel Management
thank you
5 out of 5
by A verified traveler

Posted 21 Jan 2020 on Hotels
Comment from Hotel Management
21 Jan 2020 by jm, Hotel Management
cheers Ricky!