Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pyrmont
Posted 3 Jun 2024
Great place to stay, well located and had excellent recommendations when asked for places to eat.
Staff were always available and very friendly.
by A verified traveler
Posted 27 May 2024
Great hotel, very nice and unexpected within such a short walk of the train station. Excellent breakfast. Staff very helpful with tips for taxis to airport.
Comment from Hotel Management
29 May 2024 by DC, Hotel Management
Dear Guest, Thank you very much for having shared your feedback. We love to see that you enjoyed your stay at Starhotels Metropole Rome! Looking forward to welcome you back in the near future! Lorenzo NenciniGeneral Manager
by A verified traveler
Posted 14 May 2024
Nice place for vacation
Comment from Hotel Management
16 May 2024 by DC, Hotel Management
Dear GuestWow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Best regards, Lorenzo NenciniGeneral Manager
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 1 May 2024
They upgraded us to a junior suite which was amazing and so worth it! Super clean, professional and friendly staff we loved our stay
Comment from Hotel Management
2 May 2024 by DC, Hotel Management
Dear Guest,We cannot but to thank you for taking the time to review so nicely your recent stay at the Starhotels Metropole in Rome. We are very glad we succeeded in making your stay an “experience to cherish”.We look forward to welcoming you back in the future.Lorenzo Nencini General ManagerStarhotels Metropole Rome
by A verified traveler
Posted 27 Apr 2024
Very nice staff and centrally located. Could use a little update but overall, pleasant stay.
Comment from Hotel Management
29 Apr 2024 by DC, Hotel Management
Dear Guest,Thank you for your great feedback of our Hotel.We are pleased that you appreciated our hotel and our services.Hoping to welcome you back soon!Lorenzo NenciniGeneral ManagerStarhotels Metropole
by A verified traveler
Posted 25 Apr 2024
Great
Comment from Hotel Management
29 Apr 2024 by DC, Hotel Management
Dear Guest,Thank you for your great feedback of our Hotel.We could not feel more satisfied by your positive comments. We are pleased that you appreciated our hotel and our services but what makes us more proud is your recommendation of our Hotel to future Guests. Please consider our doors opened to welcome you back soon!Lorenzo NenciniGeneral ManagerStarhotels Metropole Rome
by A verified traveler from Clarence
Posted 25 Apr 2024
Staff was very friendly and accommodating
Comment from Hotel Management
29 Apr 2024 by DC, Hotel Management
Dear Guest,Thank you for your great feedback of our Hotel.We could not feel more satisfied by your positive comments. We are pleased that you appreciated our hotel and our services. We hope to welcome you back soon!Lorenzo NenciniGeneral ManagerStarhotels Metropole Rome
by A verified traveler from Mahomet
Posted 24 Apr 2024
The staff was very polite and helpful!
Comment from Hotel Management
29 Apr 2024 by DC, Hotel Management
Dear Guest,Thank you for your great feedback of our Hotel.We could not feel more satisfied by your positive comments. We are pleased that you appreciated our hotel and our services but what makes us more proud is your recommendation of our Hotel to future Guests. Please consider our doors opened to welcome you back soon!Lorenzo NenciniGeneral ManagerStarhotels Metropole Rome
by A verified traveler from Hudson
Posted 23 Apr 2024
Wonderful hotel located very near the train station. Friendly staff, spacious rooms, very clean and pleasant, very nice breakfast available, and many restaurants nearby.
Comment from Hotel Management
24 Apr 2024 by DC, Hotel Management
****Dear GuestWow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Best regards, Lorenzo NenciniGeneral Manager
