Ratings based on 881 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Sofitel at it´s best
by A verified traveler
Posted 27 May 2024
All the staff were very courteous and attentive.
The location was very good for reaching all the major attractions in Rome.
We would have preferred to have access to a bar without the need to have a meal.
Tourists should be vigilant with regard to pick pockets on the metro. My wife and I nearly became prey to this but fortunately my wife was alert to the danger.
Overall, we were very pleased we chose this hotel.
Comment from Hotel Management
28 May 2024 by Francesca Novelli, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at Sofitel Rome Villa Borghese during your last trip in the "Eternal City".I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Francesca NovelliGuest Experience
by A verified traveler
Posted 22 May 2024
Everyone was very nice and helpful.
Comment from Hotel Management
28 May 2024 by Francesca Novelli, Hotel Management
Dear Guest,Thank you for choosing the Sofitel Rome Villa Borghese on your visit to the “Eternal City”.We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel.We share all the feedback with the management and staff since such feedbacks help in terms of motivation and recognition.We hope to see you again on your next visit to Rome.Sincerely,Francesca NovelliGuest Experience
by A verified traveler
Posted 27 Apr 2024
Hotel is beautiful, it has amazing views of Rome from its roof top. Its close to the Spanish Steps, designer shops and restaurants.Great location, amazing food on premise, amazing hospitality and rooms were very clean and comfortable. Highly recommend, would absolutely stay again.
Comment from Hotel Management
2 May 2024 by Francesca Novelli, Hotel Management
Dear Guest,We thank for your pointing out many of our assets here at Sofitel Rome Villa Borghese. The central yet quiet location is one of them but the one we are the most proud of is our high standard of services.We look forward to your next visit at Sofitel Rome Villa Borghese.Best regards,Francesca NovelliGuest Relation
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
7 May 2024 by Francesca Novelli, Hotel Management
Dear Guest,we thank you so much for your positive review of Sofitel Rome Villa Borghese.Looking forward to welcoming you back very soon.Best RegardsFrancesca NovelliGuest Relation
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Francesca Novelli, Hotel Management
Dear Guest,Thank you for choosing the Sofitel Rome Villa Borghese on your visit to the “Eternal City”.We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel.We share all the feedback with the management and staff since such feedbacks help in terms of motivation and recognition.We hope to see you again on your next visit to Rome.Sincerely,Francesca NovelliGuest Relation
by A verified traveler from Los Angeles
Posted 9 Apr 2024
About a 5-7 minutes walk to the Spanish Steps. 10-15 Minute walk to Galleria Borghese (Beauitful!!! please book ahead!!), Trevi Fountain. Great Location! The restaurant upstairs overlooks the Villa Borghese with the very nice views of the city as backdrop. The service from porters, receptionists, concierge to wait staff at the restaurant all very very good! The only person that didn’t speak English was the room attendant but our rooms/beds were made up cleanly/efficiently everyday! We stayed 5 nights and ate breakfast at the restaurant every morning. Breakfast staff very very friendly. Arranged for last minute tours with the concierge and they got us transport quickly. Overall a very pleasant stay at a well maintained hotel. We splurged a little but worth it!
Comment from Hotel Management
11 Apr 2024 by Francesca Novelli, Hotel Management
Dear Guest,We thank for your pointing out many of our assets here at Sofitel Rome Villa Borghese. The central yet quiet location is one of them but the one we are the most proud of is our high standard of services.We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Francesca NovelliGuest Relation
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
7 Apr 2024 by Francesca Novelli, Hotel Management
Dear Guest,we thank you so much for your positive review of Sofitel Rome Villa Borghese.Looking forward to welcoming you back very soon.Best RegardsFrancesca NovelliGuest Relation
by A verified traveler
Posted 8 Mar 2024
Everything
Comment from Hotel Management
9 Mar 2024 by Francesca Novelli, Hotel Management
Dear Guest,we thank you so much for your positive review of Sofitel Rome Villa Borghese.Looking forward to welcoming you back very soon.Best RegardsFrancesca NovelliGuest Relation
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by Francesca Novelli, Hotel Management
Dear Guest,we thank you so much for your positive review of Sofitel Rome Villa Borghese.Looking forward to welcoming you back very soon.Best RegardsFrancesca NovelliGuest Relation
