Ratings based on 203 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The staff were super friendly and accommodating, breakfast was plentiful, the location is very accessible to great shops and restaurants.
by A verified traveler
Posted 20 May 2024
A quaint yet comfortable sweet abode in the middle of Rome with many highlights in a walkable distance. The night coffee and treats were most welcome after the fuss and distance of our flight. Very clean, safe and updated and the breakfast was delicious! Highly recommend.
by A verified traveler
Posted 14 May 2024
The owner is very rude, the type of guy who wants to argue with anything a woman says even if they are in agreement. He argued with me about the door code pad not working, told me a package of bread was gluten free when it was not- it had the ingredients written on the package. I had “VIP” status stay but received no perks at all. In the morning i asked a worker why they didnt give me the bottle of wine that is included with the VIP package and she said she didnt know but gave me a tiny bottle of wine.
The cups for coffee in the room were dirty
Its inside another hotel so it was very hard to find and when i called to try to find it they said to text them instead. I told them i didnt have phone data for that and could they just tell me how to get there. They said they would text me the door codes again i asked if they could just tell me, since i was at the door and they said no, thankfully someone came out of the door and i was able to get in, they would not give me the door codes until i was inside the door, up to the fourth floor and through the second floor door which also requires a code and when i rang the bell they yelled at me to enter the code through the intercom, but would not give me the code. Also the code pad doesnt work half the time
by A verified traveler
Posted 6 May 2024
Despite the thin walls and being able to hear others conversations outside the room from time to time, it was an enjoyable stay.
by A verified traveler from Woodruff
Posted 5 May 2024
The Staff was very friendly, took care of all of our needs, Front Desk scheduled our pickup from the cruise port to hotel, Well worth the money spent, being a party of 4 with lots of luggage. Even asked to scheduled a ride to airport on last morning, took about 5 minutes and they had the task completed. A Plus Service. Will stay again when we return to Rome. Very Walkable area, never felt unsafe, not far from shopping/food and a few main attractions about 15/20 minute walk from hotel.
by A verified traveler
Posted 28 Apr 2024
Once we figured out the hotel was in a large building with other hotels everything was fine. It was nice, quiet, quaint, and pretty centrally located. 15-20 min walk to most all of the sites you’d want to see while in Rome
by A verified traveler
Posted 24 Apr 2024
Clean, secure. Friendly staff. My room was quite poorly sound proof though on the side of the corridor. But was pretty quiet overall still.
by A verified traveler
Posted 15 Apr 2024
The hotel was clean and ready for us. The staff was very helpful.
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Francesca, Hotel Management
thank you!!
by A verified traveler from Calgary
Posted 3 Mar 2024
Hotel Donna Francesca is one of those hotels in a reclusive spot in the city with walkable distances to most major tourist attractions. Only 10-15 min walk from Roma Termini.
Located at the 4th floor of the building, it only has 9 rooms in the property slot owned by the family and mainly two employees, plus Francesca herself, taking care of the business. If you don't like any crowded areas, this hotel is well maintained, super quiet, clean and stylish, plus la bella colazione delivered to your room with the dinning cart. I will definitely keep it in my personal record and try to book it again when returning to Rome in future.
Comment from Hotel Management
4 Mar 2024 by Francesca, Hotel Management
thank you so much :)
