Ratings based on 413 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Terrible conditions, no air conditioning, dirty, extremely noisy, lick on the door did not work properly. Terrible experience.
Comment from Hotel Management
29 May 2024 by paola, Hotel Management
grazie
by A verified traveler
Posted 24 May 2024
Did not feel safe to stay at property, we went up viewed our booked room and found holes in all the sheets, the foam of the mattress was exposed, nothing looked clean. You also needed to have the key in the door for it to lock but on the same key ring was the key you needed to put in the wall for the lights to work. So you could not have a locked door and the lights on at the same time. We were also lied to about having a private bathroom and it was shared. The staff was also trying to say it was fine. The area is definitely not safe for solo female travellers at night. When booked they had a much better rating, with what we saw and current reviews it was worth losing the cost of our stay for our safety.
Comment from Hotel Management
29 May 2024 by paola, Hotel Management
Mi dispiace, ma non vi abbiamo ingannato perché siete state voi a prenotare una camera con bagno esterno per spendere meno.prima potevi chiudere la porta della camera e dopo inserire lo spinotto per la corrente.La camera è nuova e quella che hai detto sulle lenzuola è una menzogna.
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 29 Apr 2024
Decent for a 2 star
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
14 Mar 2024 by paola, Hotel Management
grazie e non torni più in questa struttura, non è gradito
by A verified traveler
Posted 3 Mar 2024
Very kind staff and in the heart of rome. Excellent travel connections and brilliant surrounding area. I think the shared bathroom part should be more clear though.
Comment from Hotel Management
14 Mar 2024 by paola, Hotel Management
grazie!!!
by A verified traveler
Posted 3 Feb 2024
Y
Comment from Hotel Management
14 Mar 2024 by Paola, Hotel Management
grazieee!!!
by A verified traveler
Posted 21 Jan 2024 on Hotels
Clean, convenient, friendly
Comment from Hotel Management
26 Jan 2024 by paola, Hotel Management
see you soon!!!
by A verified traveler
Posted 18 Jan 2024
The receptionist was unpolite sarcastic. The room was so cheap dirty and the matress so hard that you feel the iron springs on your nack. Pillow yellowish dirty same matress and cover underneath. The fine duat fluff on the duvet is incredible. The toilet flush is like spilling water from a cup! NO surveillance camera in THE HALLWAY. I didnt felt safe. They have diffrent floors they look more clean. They gave me.one on 3rd floor.
Comment from Hotel Management
18 Jan 2024 by paola, Hotel Management
sono molto dispiaciuta e le ricordo che per lo stesso prezzo le è stata data una camera matrimoniale invece di una singola come da prenotazione.Invece delle telecamere abbiamo la sorveglianza fisica di una persona 24 ore al giorno
by A verified traveler
Posted 2 Jan 2024
This is a great hotel to use just as a base.
It’s in a great location near to main train station.
There are supermarkets and restaurants near by for when your tired and don’t want to go to far to eat after a long day.
It’s a no frills hotel but for the price and a base it’s ok.
The room was nice and clean.
The only thing is outside it can be very noisy due to a tram coming past quiet a lot.
Noise doesn’t bother us so we were fine with it.
Overall it’s a great little hotel does what it says on the tin.
I would stay there again
Comment from Hotel Management
5 Jan 2024 by Paola, Hotel Management
thanks!Happy New Year!!
