Ratings based on 895 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
The property is dated, but clean and welcoming.
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Richard,We're pleased to hear you found our hotel clean and welcoming during your stay. Thank you for your feedback on the dated aspects of the property; we value all comments to help improve our guest experience. If you have any further insights, we'd like to hear them.
by A verified traveler
Posted 29 Apr 2024
Needs some updates but was clean. Would stay again.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Jeff,We appreciate your feedback on our clean accommodations. Your comfort is our priority, and we will consider updates for future stays. We look forward to welcoming you back in the future.
by A verified traveler from Philadelphia
Posted 28 Apr 2024
The clerk was very courteous and understanding. Top notch guy!
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Nikita, We're delighted to hear that our team member made a positive impression on your stay. Excellence in service is a priority for us, and we appreciate your kind words. Your feedback is truly valuable to us, and we hope to welcome you back in the future.
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello NANCY,We are thrilled to hear that you enjoyed your stay with us! Our team at the hotel looks forward to welcoming you back soon.
by A verified traveler from Flower Mound
Posted 21 Apr 2024
AC doesn’t stay on all the time regardless of how low. Shower was wonky with temp
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Bryan, We appreciate your feedback regarding the AC and shower, and are sorry to hear about your experience. Rest assured, we will pass on your comments to our maintenance team for review and improvement. Your input helps us enhance our services for all guests.
by A verified traveler
Posted 21 Apr 2024
It was very quiet and everyone was nice!!
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Brandy,We are delighted to hear that you enjoyed a peaceful stay with us and received friendly service from our team. Your comfort and satisfaction are our top priorities. If you have any feedback or require further assistance, please do not hesitate to reach out to our management team directly.
by A verified traveler
Posted 15 Apr 2024
I stayed in room 322.
Cons: I can not believe I spent $140 for a night here. Why would you put the ice bucket in the bathroom? Touching a nasty drain plug? The AC sounds like a creepy creeking door closing of opening when it cycles off. The Elevator is supposed to be checked yearly and the last date of inspection was 10/23/22. Rusty lamps...horrible wifi and the TV during a movie would state "no wifi source" and no one at the front desk to check out.
Pro: Close to Downtown Rome but off the path to make a walk there. Free breakfast that I would give a 5/10.
Find another place. DO NOT waste your money!
Comment from Hotel Management
16 Apr 2024 by Manager, Hotel Management
Hello Michael, We appreciate your feedback regarding your recent stay in room 322. We value all guest comments to continue to improve our services and facilities. Kindly note that we have forwarded your concerns to the appropriate departments for review and action. We hope it did not overshadow your overall experience. Thank you for choosing to stay with us.
by A verified traveler
Posted 14 Apr 2024
Not a fan of breakfast options repeating 2 days in a row or the lack of refills when things were out. Front desk staff , 2 ladies, not too pleasant to speak with . Rooms were good. Tubs need refinishing but for 2 stars it was better than expected!
Comment from Hotel Management
16 Apr 2024 by Manager, Hotel Management
Hello alissa, We appreciate you taking the time to share your feedback with us. We will address your concerns with the breakfast options and staff behavior with our team. It's great to hear that you found the rooms satisfactory during your stay. We continuously strive to improve our services to ensure all guests have a pleasant experience.
by A verified traveler
Posted 13 Apr 2024
by A verified traveler from Villa Rica
Posted 11 Apr 2024
Good vale iif staying in the Rome area. Will and had stayed there again.
Comment from Hotel Management
13 Apr 2024 by Manager, Hotel Management
Hello Richard,We appreciate your positive feedback and are delighted to hear you found value in your stay. Should you choose to visit Rome in the future, we would be honored to welcome you back. Thank you for considering our hotel for your accommodation needs.
