Ratings based on 389 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
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by A verified traveler
Posted 29 May 2024
Staff were nice, however, property is so dirty, you will get sick after one night, believe me.
The soap was spit, there was no tissues, never go there ever, never, ever, never.
by A verified traveler
Posted 14 Feb 2024
If you want to get mugged then this is your hotel. Your safe once you're inside but getting inside is dependent on pressing an intercom button and by the time they answer you've literally lost your mobile phone and wallet. Room was very basic and in poor condition. Staff were helpful in finding me a hospital to get my injured hand looked at after the mugging.
by A verified traveler
Posted 25 Dec 2023 on Hotels
by A verified traveler
Posted 4 Dec 2023 on Hotels
The heating in the room was not working; we did not have duvets, and we were provided only with a blanket.
When we reported the problem to the reception, we were told engender will fix it for the second night but this did not happen. The receptionist claimed there was nothing wrong with the heating and disregard our claim.
Unfortunately, at the time when we were in Tome it was 0 degrees outside and we had to sleep with clothes and use our coats for cover. Dreadful experience
by A verified traveler
Posted 25 Nov 2023
Our confirmation said $13.04usd for taxes
We had to pay 20euro cash, which was well over the USD rate
by A verified traveler
Posted 3 Nov 2023 on Hotels
by A verified traveler
Posted 18 Oct 2023
Horrible bedroom and bathroom. No air conditioning so spent miserable 2 nights. They lie and tell you that the AC has been shut down by the city of Rome. We moved to another hotel and no problems whatsoever over there. Do not stay at this hotel Concorde in Rome. No soap in the bathroom either.
by A verified traveler
Posted 17 Oct 2023 on Hotels
by A verified traveler
Posted 9 Oct 2023
