Ratings based on 987 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 7 Jun 2024
pool was quite dirty
Comment from Hotel Management
9 Jun 2024 by Andrew Kovacs General Manager, Hotel Management
Hi Kevin,I do apologize that the pool was dirty.Please know that our cleanliness is up the upmost priority.I have spoken with my housekeeping team to ensure the pool is always clean.
by A verified traveler
Posted 26 May 2024
I stayed here for one night and since arriving I was very happy with the cleanliness and wonderful staff. Excellent customer service. The room was sparkling clean and comfortable beds. I would definitely stay here again.
Comment from Hotel Management
29 May 2024 by Andrew Kovacs General Manager, Hotel Management
Hello Jan,Thank you for your wonderful review! We look forward to having you back in the future!
by A verified traveler
Posted 25 May 2024
Nice
Comment from Hotel Management
25 May 2024 by Andrew Kovacs General Manager, Hotel Management
Thank you for your kind review!We look forward to seeing you again!
by A verified traveler
Posted 24 May 2024
Loved it
Comment from Hotel Management
25 May 2024 by Andrew Kovacs General Manager, Hotel Management
Thank you for your Kind review!We are glad you loved your stay and hope to see you again!
by A verified traveler
Posted 19 May 2024
It seems like when booking through Expedia, I am given a worse room than if booking directly. The hotel needs a renovation, especially the first floor.
There was a beeping noise that continued from 8am-7pm, after asking it was noted to be the industrial driers that turn off around 8pm every night. The room was expensive, $300, likely because of a high school sporting event. The athletes were up until 1am slamming doors seeming to be oblivious or just not caring about the others in the hall. Employees did not intervene despite this occurring on the first floor. It was not worth the money, stay at another hotel.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Hello Alex,Please know that whether you book through a third party or booking directly through a hotel we make sure you have a great room. I do apologize about the beeping sound. I also do apologize about the other guests slamming doors, Please note that my team DID speak with the guests and informed them they needed to be aware and courteous that we have other guests in the hotel.
by A verified traveler
Posted 14 May 2024
The staff were friendly and the rooms were nice. Pretty standard room. It was clean and comfortable though. Good bang for your buck
Comment from Hotel Management
16 May 2024 by Andrew Kovacs General Manager, Hotel Management
Thank you for your great review!We hope to see you again soon!
by A verified traveler
Posted 2 May 2024
Excellent customer service and breakfast
Comment from Hotel Management
3 May 2024 by Andrew Kovacs General Manager, Hotel Management
Dear Pius,Thank you for your kind review, we hope to see you again!
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
20 May 2024 by Andrew Kovacs General Manager, Hotel Management
Dear Amy,Thank you for the review, we look forward to seeing you in the future.
by A verified traveler
Posted 17 Apr 2024
Staff and facility were great. Will stay there again.
Comment from Hotel Management
30 Apr 2024 by Andrew Kovacs General Manager, Hotel Management
Hi Dan,Thank you for your great review and Kind comments!
