Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
I had family in the hospital and it was very close to Saint Francis hospital.
by A verified traveler
Posted 31 May 2024
The smokers stood right outside the only entrance which forced us to walk through them. The breakfast was very good and we had a friendly greeting when we checked in.
by A verified traveler
Posted 29 May 2024
If you need a wheelchair, you might not get one. First night checkin wheelchair was available.
Second night, after a 10 hour day at St Marys, there was no wheelchair available.
UNDERSTAND, Aspen Select does not guarantee wheelchairs. But a hotel property this close to Mayo St Mary's hospital should be able to guarantee the use of a wheelchair.
Otherwise our stay was pleasant.
Comment from Hotel Management
29 May 2024 by Laurel, Hotel Management
Thank you Rick for your review - they help us to improve. Wheelchairs are popular but they are first come - first - serve just like Handicap Parking Spaces. Saint Marys across the street has them 24/7 and they go back and for between the hotels. Unfortunately, we have limited space for wheelchairs, and to guarantee wheelchair in our hotel would mean that I need to store 52 of them - which is impossible. We hope you understand. Thank you for your business - we appreciate it very much. Warm Regards, Laurel.
by A verified traveler
Posted 16 May 2024
Nice quiet well managed property
Comment from Hotel Management
20 May 2024 by Laurel, Hotel Management
Thank you for your generous review - we are so glad you enjoyed your stay. Thank you for staying with us - we appreciate your business very much! Warm Regards, Laurel.
by A verified traveler
Posted 12 May 2024
Very close to Mayo Clinic. Across the street! Reasonable rate thru Expedia
Comment from Hotel Management
13 May 2024 by Laurel, Hotel Management
Thank you for your generous review and thank you for staying with us - we appreciate your business and wish you well. Warm Regards, Laurel.
by A verified traveler
Posted 10 May 2024
friendly staff, clean rooms, just smelled a little funny; like wet dirt, earthy
Comment from Hotel Management
10 May 2024 by Laurel. , Hotel Management
Thank you for your review - it helps us to improve. We are glad you found the staff to be friendly and helpful and your room clean. Sounds like housekeeping needs to remember the air freshener though - sorry about that! Thank you for staying with us - we appreciate your business very much. Warm Regards, Laurel.
by A verified traveler
Posted 1 May 2024
Staff, especially desk clerk on Monday evening (April 29) was very helpful and friendly.
We would have liked to have been given more information on the breakfast. When they said continental breakfast, we thought it would just be rolls and maybe juice. And we didn't know where it was until we asked. We found there was much more than we expected, but by then we didn't have time to eat. We had been there once before, so they may have thought we knew..
Comment from Hotel Management
1 May 2024 by Laurel, Hotel Management
Thank you for your comments - they help us to improve. I will share your feedback with the front desk as well. For future - the times and location of breakfast is also on the inside of your key packet and there is a sign in the elevator. It is difficult to know how much to talk about at check-in - as people are often here for medical reasons and under a lot of stress. Sometimes less is more. Thank you for staying with us - we appreciate your business very much and wish you well. Warm Regards, Laurel
by A verified traveler from Middlebury
Posted 30 Apr 2024
The staff were amazingly friendly and helpful. I would definitely stay here again.
Comment from Hotel Management
30 Apr 2024 by Laurel, Hotel Management
Thank you for your kind words - we appreciate them very much! Thank you for staying with us - we appreciate your business and wish you well. Warm Regards, Laurel
by A verified traveler
Posted 29 Apr 2024
Great stay!
Comment from Hotel Management
30 Apr 2024 by Laurel, Hotel Management
Thank you for your generous review - we appreciate your business very much and wish you well. Warm Regards, Laurel
by A verified traveler from Middlebury
Posted 29 Apr 2024
Very friendly and helpful staff.
Comment from Hotel Management
29 Apr 2024 by Laurel, Hotel Management
Thank you for your review - we are glad you found our staff to be friendly and welcoming! Thank you for staying with us - we appreciate your business very much! Warm Regards, Laurel.
