Ratings based on 513 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Construction noises throughout property!
by A verified traveler
Posted 26 Apr 2024
We had incredible time in this place. Beautiful, safe, peaceful ☺️
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Fasano is overpriced for what it offers. The location is great, the service amenities are good, but the rooms are small and the hotel is ageing and offers few amenities.
by A verified traveler
Posted 3 Apr 2024
Poor concierge services - they do bare minimum and did not properly explain specifics. For example they recommended we leave without umbrellas to visit museum of the future on rainy day knowing full well taxis/ubers drop off is quite a distance across an open square to the museum (we got soaked). They also told us it was an “easy 15 minute walk” from museum of future to aquarium (definitely not and through a very sketchy area to boot) - fortunately we had decided to Uber at that point. Despite checking in on my birthday and mentioning it to concierge it wasn’t recognized until a small round cake was left in our room 3 days later. Hotel has no bar (was not reopened since Pandemic), staff is not proficient in English and facilities appear worn. If you are looking for quality / class I would suggest avoiding this hotel altogether and staying at Belmond Copacabana Palace.
by A verified traveler
Posted 19 Mar 2024 on Hotels
by A verified traveler
Posted 10 Mar 2024 on Hotels
by A verified traveler
Posted 20 Feb 2024
Great rooftop pool and bedroom . Food at Gero excellent
by A verified traveler
Posted 14 Nov 2023 on Ebookers
Great, attentive and friendly staff, in particular shout out to Breno, JP and Igor who all went out of their way to make our stay amazing
by A verified traveler
Posted 20 Oct 2023
