Ratings based on 975 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Safe inside room didnt work and no i e came to fix it even after asking for it
Comment from Hotel Management
30 May 2024 by Monique Cantuário, Hotel Management
Dear Miss Marcia,Thank you for your feedback! We truly believe that only by hearing from our guests and their sincere comments can we improve our operation.We're very sorry about the issue with your safe and apologize for this inconvenience.Best regards,
by A verified traveler
Posted 11 May 2024
My room was lack in cleanliness in details like the bedding and the window, it's a huge building though, and the bed was comfortable.
Expedia didn't send a notification after reserving that the pool was closed, but notified this after check in instead , which I found shady.
Breakfast was good quality and the staff is kind, I'd stay again just to spend the night not for a long stay.
Comment from Hotel Management
17 May 2024 by Monique Cantuário, Hotel Management
Dear Mister Ivan,Thank you for your feedback ! We truly believe that only hearing our guests and theirs sincere comments we are able to improve our operation.We look forward to welcoming you back to our hotel so you can enjoy our new rooftop. Sincerly,
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
26 May 2024 by Monique Cantuário, Hotel Management
Prezado Diego,Agradeço que tenha reservado um momento de seu dia para nos contar como foi sua experiência no Hilton Barra Rio de Janeiro! Fico contente de saber que alcançamos as suas expectativas e satisfação!Atenciosamente,Monique Cantuario
by A verified traveler
Posted 12 Apr 2024
Nice quiet and clean, friendly staffs, we had a nice size room that feels very comfortable.
Comment from Hotel Management
17 May 2024 by Monique Cantuário, Hotel Management
Dear Miss / Mister Lap,Thank you for your feedback ! We truly believe that only hearing our guests and theirs sincere comments we are able to improve our operation.Best Regards,
by A verified traveler
Posted 2 Apr 2024
Enjoyed our stay!
Comment from Hotel Management
17 May 2024 by Monique Cantuário, Hotel Management
Dear Miss / Mister Giriraj,Thank you for taking a moment to share your experience. I am pleased to hear you have enjoyed your stay with us! Best regards,
by A verified traveler from Milwaukee
Posted 1 Apr 2024
We stayed for a total of 6 nights and chose this hotel because we know what we can expect out of a Hilton hotel; however, was disappointed in the fact that there is only one restaurant in the hotel and the menu was limited. The breakfast was decent the first 2 days but after the 3rd day, it was the same stuff I ate the previous day and many times it tasted not as fresh. I was also disappointed in the 3 or 4 doormen who barely greeted you, and never opened the door of our taxi when we got in or out. After awhile we wondered why they were at the door because there was never any interaction with them as we came and went. Other than that, the rooms were nice, the front desk staff was nice and the area felt safe.
Comment from Hotel Management
16 May 2024 by Monique Cantuário, Hotel Management
Dear Miss / Mister Kert,Thank you for your feedback ! We truly believe that only hearing our guests and theirs sincere comments we are able to improve our operation. Best regards,
by A verified traveler
Posted 30 Mar 2024
Great facility... The best spot in the area.
Comment from Hotel Management
16 May 2024 by Monique Cantuário, Hotel Management
Dear Roberto,Thank you for taking a moment to share your experience. I am pleased to hear you have enjoyed your stay with us . We look forward to welcoming you back to our hotel in the not too distant futureBest Regards,
by A verified traveler
Posted 21 Mar 2024
The infinity pool overlooking the city was a highlight! We had a nice dinner at the restaurant and ended our day walking to the shopping mall. The garden area is so beautiful and a great spot to take some pictures!
Thank you for a very pleasant stay!
Comment from Hotel Management
16 May 2024 by Monique Cantuário, Hotel Management
Dear Miss / Mister Holly,Thank you for your feedback ! I am pleased to hear you have enjoyed your stay with us ! We look forward to welcoming you back to our hotel in the not too distant future.Best regards,
by A verified traveler
Posted 26 Feb 2024
Cleanliness and nice staff
Comment from Hotel Management
19 May 2024 by Monique Cantuário, Hotel Management
Dear Miss / Mister Contina,Thank you for your feedback ! We truly believe that only hearing our guests and theirs sincere comments we are able to improve our operation.We look forward to welcoming you back to our hotel.
by A verified traveler
Posted 25 Feb 2024
Friendly staff! They provided a wonderful room and complimentary happy hour.
The area doesn’t have much going on.
There is a shopping center across the street, but it’s pretty basic.
The facilities were fine- spacious, and as expected from a Hilton. However unless your are doing business in that area, I think it’s a bit inconvenient.
