Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
This was a great property to stay at - check in was well done
by A verified traveler
Posted 28 May 2024
The hotel is old and in serious need of a renovation. Location is ok, river is near by but it appears unsafe especially after dark. Staff was not helpful, had a need to park a 2nd car and willing to pay for it, but was declined by front desk staff. Had to park my 2nd car at another hotel. Nothing special about this hotel.
by A verified traveler
Posted 28 May 2024
awesome location, walking distance to casinos. Thank you to the staff for letting me check in early. sucks I had to down grade room.
by A verified traveler
Posted 26 May 2024
Good
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Roberto,Thank you for being our guest at Plaza Resort Club Hotel and for sharing your review. We are happy you enjoyed your stay and look forward to welcoming you back again soon!
by A verified traveler
Posted 25 May 2024
It was clean. Staff was great.
Dated in a classic good way.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Paul,We take pride in our unique charm and strive to offer a comfortable and welcoming atmosphere for all our guests, so we're glad you had a terrific time with us. Providing exceptional service and maintaining a clean environment are top priorities for us. We're delighted you found our property clean and that our team was able to make your acquaintance! Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay at Plaza Resort Club Hotel.
by A verified traveler
Posted 24 May 2024
We love the views from our room. The large, spacious room that is always very quiet and peaceful. We can always count on the friendly, helpful staff also.
Comment from Hotel Management
25 May 2024 by General Manager, Hotel Management
Dear Kandee,Thank you for the kind review! We're glad you enjoyed the beautiful views from our spacious, quiet rooms. It's also great to hear that our friendly staff was able to assist you. Please come stay at Plaza Resort Club Hotel again the next time you're in the area.
by A verified traveler
Posted 23 May 2024
Lovely old fashioned hotel
Comment from Hotel Management
25 May 2024 by General Manager, Hotel Management
Dear Karen,Thank you for staying with us and for leaving your feedback. We're glad you had a world-class experience. We hope to welcome you back soon to Plaza Resort Club Hotel for another great stay.
by A verified traveler
Posted 22 May 2024
Nice bed
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Dear Marissa,Thank you for your review of Plaza Resort Club Hotel. It's wonderful you found our beds nice, as a good night's sleep is essential for a relaxing stay. We look forward to welcoming you back again soon.
by A verified traveler
Posted 20 May 2024
It has great ambience
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Steven,Thank you for choosing Plaza Resort Club Hotel. It is nice to hear you liked our resort's amazing vibe and relaxing ambiance. Please stop by and see us again the next time you visit Reno!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Jackie, Hotel Management
Thank you for staying with us. We appreciate your feedback!
