Ratings based on 655 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Cosy and close to the city sights. Public transport and trains were very accessible and there are plenty of dining options nearby. Great for a weekend stay.
Comment from Hotel Management
5 Jun 2024 by Sémiramis , Hotel Management
Dear Sally,Thank you very much for the time you taken to write this review concerning your stay.The staff is happy to see that your stay was on your convenience.We hope we will have the pleasure to welcome you again in the future !Best regards,Your Best Western Center Reims team
by A verified traveler
Posted 3 Jun 2024
Excellent staff and location.
Comment from Hotel Management
4 Jun 2024 by nh, Hotel Management
Dear In behalf of all our team, we would like to thank you for sharing us your impressions concerning our property. We are glad that you have enjoyed your stay with us and hope to have an opportunity to welcome you again very soon. Best regards, Best Western Centre Reims Team.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by NH, Hotel Management
Merci de nous faire part de vos impressions concernant votre récent séjour dans notre établissement. Nous sommes heureux que vous ayez apprécié le temps passé à Reims et nous serons très contents de vous accueillir à nouveau très bientôt. Cordialement, L’équipe Best Western Centre Reims
by A verified traveler
Posted 5 May 2024
Dont book this hotel if you plan on sleeping. The noise is non stop until 3 am even during weekdays and the hotel does not have sound proofed windows.
Comment from Hotel Management
6 May 2024 by Bruno , Hotel Management
Dear Francisco,Thank you for taking the time to share your thoughts on your stay with us.We are very sorry that the stay was not at your convenience. We will do our utmost to welcome you in the best conditions if you wish to book at our establishment in the future. Sincerely, Your Best Western Centre Reims Team
by A verified traveler
Posted 2 May 2024
All in all we enjoyed our stay. Unfortunately, in one of our rooms the shower was shockingly poor, the shower head could not be stabilised enough to allow a conventional shower to take place.
That being said, we would stay here again.
Comment from Hotel Management
3 May 2024 by Sémiramis, Hotel Management
Dear Derek,Thank you very much for the time you taken to write this review concerning your stay.Be sure we are taking very seriously every point of your review, to improve ourselves and to always give a better experience to our guests.We hope we will have the pleasure to welcome you again in the future,Best regards,Your Best Western Center Reims team
by A verified traveler
Posted 1 May 2024
It’s a well kept older hotel. There is a lot of unevenness across the rooms, some have BIG windows and some have very little natural light.
The staff is very attentive and responsive.
Comment from Hotel Management
2 May 2024 by Sémiramis, Hotel Management
Dear Joseph,Thank you very much for the time you taken to write this review concerning your stay.The staff is happy to see that your stay was on your convenience.We hope we will have the pleasure to welcome you again in the future,Best regards,Your Best Western Center Reims team
by A verified traveler
Posted 13 Apr 2024
Nice hotel centrally located. Helpful friendly staff
Comment from Hotel Management
14 Apr 2024 by Sémiramis, Hotel Management
Dear Noel,Thank you very much for the time you taken to write this review concerning your stay.The staff is happy to see that your stay was on your convenience.We hope we will have the pleasure to welcome you again in the future !Best regards,Your Best Western Center Reims team
by A verified traveler from Victoria
Posted 7 Apr 2024
Very nice staff. Convenient location on plaza, close to lots of restaurants, train station and tourist attractions
Comment from Hotel Management
8 Apr 2024 by Sémiramis, Hotel Management
Dear Richard,Thank you very much for the time you taken to write this review concerning your stay.The staff is happy to see that your stay was on your convenience.We hope we will have the pleasure to welcome you again in the future !Best regards,Your Best Western Center Reims team
by A verified traveler
Posted 24 Mar 2024
Nice hotel but in noisy nightlife area not described in hotel details
Comment from Hotel Management
25 Mar 2024 by Hotel Centre Reims, Hotel Management
Chère Rachel,Nous vous remercions d’avoir pris le temps de donner votre avis concernant votre séjour parmi nous.Nous vous remercions pour le compliment !Effectivement, notre hôtel se situe en plein centre-ville et peut parfois subir de la nuisance sonore avec les restaurants et bars qui se situe sur la place.Sachez que la chambre n'est pas représentative de notre établissement. N'hésitez pas à nous contacter lors d'un prochain séjour pour que nous puissions vous attribuer une chambre plus au calme afin que vous ayez une meilleur expérience dans notre établissement respectant votre sensibilité.Au plaisir de vous accueillir au futur,Cordialement,Best Western Centre Reims
by A verified traveler
Great value hotel in city centre
Posted 5 Feb 2024 on HotelsGreat location and service was excellent. Really good value for the price
Comment from Hotel Management
9 Feb 2024 by NH, Hotel Management
Dear Stephen, Thank you very much for the time you taken to write this review concerning your stay.Be sure we are taking very seriously every point of your review, to improve ourselves and to always give a better experience to our guests.We hope we will have the pleasure to welcome you again in the future,Best regards,Your Best Western Center Reims team
