Ratings based on 15 Verified Reviews

3.7 out of 5
100% of guests recommend
4.2 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Jan 2024
It was not very resort like. Room was ok and breakfast very limites
1 out of 5
by A verified traveler

Total neglect

Posted 24 Jan 2022 on Hotels
I told them 6 times that my AC and WiFi doesn’t work. They did nothing. I slept in a hot room for two nights. No refund or anything else was offered as compensation.
Comment from Hotel Management
24 Jan 2022 by Le Resort and Villas, Hotel Management
Dear Mr.Mark Kling. We apologize for this problem, but on the phone we have conversation to provide for refund in this afternoon. I apologize for what happened during stay. Best Regards. Le Resort and Villas
1 out of 5
by A verified traveler

AC, WiFi, and TV didn’t work

Posted 24 Jan 2022 on Hotels
I was without air conditioning, WiFi, and tv throughout the duration of my stay. I informed them several times, but no one ever came to fix anything. I literally had to beg them for a fan in the middle of the night. Zero compensation was offered at check out.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2021 on Hotels
5 out of 5
by A verified traveler

Consistenly Great Service

Posted 23 Nov 2021 on Hotels
Definitely my favorite place in Rawai at this price point. Reliable quality and service.
5 out of 5
by A verified traveler

It’s a Pleasant Stay with Good Service

Posted 1 Nov 2021 on Hotels
I come here regularly. The staff were friendly and fun even though I was up to mischief. In hindsight, I appreciate the underserved kindness and patience given me. The hotel is in a good location and spotless with a great in-room breakfast.
2 out of 5
by A verified traveler

Fix your miserable life

Posted 27 Oct 2021 on Hotels
Front desk reception is rude and not at all helpful. They lied about not having extra phone chargers. I saw it right in front of me while I was talking to him. They also didn’t basic personal hygiene items like toothbrush and toothpaste. It’s the first time I’ve ever seen that.
4 out of 5
by A verified traveler

Comfortable and clean

Posted 30 Aug 2021 on Hotels
Ok comfortable
1 out of 5
by A verified traveler

avoid

Posted 29 Dec 2019 on Hotels
This place is new but already showing how cheaply it was built. The staff have almost no experience in hospitality. The rooms are barely cleaned when serviced. Things are already breaking like door locks and shower drains. That pool in the cover shot has a giant construction site looming over it and noise aside, is unusable due to the dust factor. The food out breakfast is disgusting and inedible. This has got to have been some kind of corruption deal to get built.
5 out of 5
by A verified traveler

Posted 15 May 2019
air conditioning is located right above the bed and blows
Comment from Hotel Management
16 May 2019 by Pear, Hotel Management
Thank for your feedback. Its mean a lot for us to improve our service. Hope to see you again in the next future. Kind Regards, Pear
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