Ratings based on 195 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by the Castaway Crew, Hotel Management
Kia Orana Tiffani,Thanks for your wonderful 5 star review! We appreciate you and hope to see you back again soon. Meitaki Ma'ata
by A verified traveler
Posted 24 May 2024
The room was large but the property is tired was not made clear the room was upstairs at the back of the property - road side so noisy - ideal for a budget family accommodation
Minnie was a star at the restaurant & that is located on the beach which is stunning
Comment from Hotel Management
27 May 2024 by the Castaway Crew, Hotel Management
Kia Orana Steve,Thanks for your valuable feedback. We are excited to let you know Castaway Resort is now under new management and getting a well deserved revamp over the next few months. Unfortunately there is only one main road around the island of Rarotonga so some traffic noise is to be expected. Meitaki Ma'ata
by A verified traveler
Posted 22 May 2024
Property was good and amenities were helpful but the housekeeping did not change the sheets, simply remade the bed. Food was okay at the restaurant but quite expensive.
Comment from Hotel Management
23 May 2024 by the Castaway Crew, Hotel Management
Kia Orana Alexander,Thanks for your review - we will be following up with house-keeping as you would usually have a sheet change after 3 nights for your 7 night stay. Kia Manuia,
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by the Castaway Crew, Hotel Management
Thanks for your review!Kia Manuia,
by A verified traveler
Posted 28 Apr 2024
Staff were friendly, limited food options available when lunch was not being served on certain days.
Comment from Hotel Management
30 Apr 2024 by the Castaway Crew, Hotel Management
Thanks for your review! Our restaurant is currently open for lunch 2 days a week, we also have Beluga cafe and Waterline Restaurant both within 100m of the resort offering lunchtime dining. We hope to see you back here in Paradise soon. Kia Manuia,
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
19 May 2024 by the Castaway Team, Hotel Management
Meitaki for your review
by A verified traveler
Posted 18 Apr 2024
Super friendly and helpful staff, special thanks to Varni and Minnie.
Great vibe in Wilson's bar and restaurant from happy hour and on into dinner. Cocktails were nice too.
Lots of food options and different theme each night. We thoroughly enjoyed Sunday night with the entrainment.
Comment from Hotel Management
19 Apr 2024 by the Castaway Crew, Hotel Management
Kia Orana Kerry,Thanks for your 5 star review! Hope to see you back here soon!Kia Manuia,
by A verified traveler from Riverside
Posted 12 Apr 2024
Wonderful staff, very quiet during the daytime but in the evening, the restaurant fills up with guests from all over the island which we thought was very fun! The food is delicious. If you want daytime activity, you will need to go elsewhere but if you want peace and a private beach, this place is perfect!
Comment from Hotel Management
12 Apr 2024 by the Castaway Team, Hotel Management
Kia Manuia Laura,Thanks for your 5 star review! We hope to see you back again soon!Kia Manuia,
by A verified traveler
Posted 4 Apr 2024
Restaurant and bar staff were very friendly and attentive and called us by name and took great care of us during our 3-night stay. Sunday BBQ was excellent! and the entertainment that evening was wonderful! Room was clean quiet and comfortable.
Comment from Hotel Management
4 Apr 2024 by the Castaway Team, Hotel Management
Kia Orana Janice,Thanks so much for your great 5 star review! We hope to see you back here in Paradise soon. Kia Manuia,
by A verified traveler
Posted 27 Mar 2024
Amazing staff. Beautiful location and delicious food.
We’d happily stay again.
Comment from Hotel Management
28 Mar 2024 by the Castaway Team, Hotel Management
Kia Orana,Thanks for your fantastic review! We hope to see you back again soon.Kia Manuia,
