Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
The breakfast was very good and tasty.
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Caroline, we're simply delighted you enjoyed the breakfast at Hyatt House Raleigh Durham Airport. It's always a pleasure to provide delicious and satisfying meals for our guests. Please consider us for your future travels.
by A verified traveler
Posted 10 May 2024
It was close to the wedding venue, so nice facility and convenient location.
Comment from Hotel Management
12 May 2024 by Customer Service, Hotel Management
Amod, thank you for your positive comments. We're delighted Hyatt House Raleigh Durham Airport could provide a conveniently located and pleasant stay during your visit for the wedding. We hope to have the opportunity to welcome you back.
by A verified traveler
Posted 4 May 2024
Very nice property. We paid for parking per the desk clerk but found out next day they do not charge for parking if you are taking part in an event (there for a wedding). Was told by clerk they would reverse charges. That was a week ago - it has not happened yet.
by A verified traveler
Posted 2 May 2024
Make sure you get a code from the front desk for parking so you don’t have to pay for parking if you don’t theirs a possibility that you can get towed
Comment from Hotel Management
3 May 2024 by Customer Service, Hotel Management
Barron, thank you for taking the time to share your review. At Hyatt House Raleigh Durham Airport, we aim to provide clear instructions for amenities like parking to ensure a seamless stay. Your advice is invaluable and we'll focus on enhancing communication in this area. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Sergio, thank you for your superb rating! It's wonderful to see you enjoyed your time at Hyatt House Raleigh Durham Airport. We hope to have the opportunity to welcome you back soon.
by A verified traveler
Posted 29 Apr 2024
I loved the mini kitchenette and also the fact that they program the tv to your name before you get there
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Malachi, it's gratifying to read your appreciation for the personalized touches at Hyatt House Raleigh Durham Airport, from the pre-programmed TV to the convenience of the mini kitchenette. We aim to exceed expectations and create memorable stay experiences. See you soon on your next visit!
by A verified traveler
Posted 22 Apr 2024
Close to airport, had shuttle, bar open in evenings,
Comment from Hotel Management
24 Apr 2024 by Customer Service, Hotel Management
Michele, thank you for sharing your positive feedback. We're delighted to hear that you appreciated Hyatt House Raleigh Durham Airport's proximity to the airport and the convenience of our shuttle service. It's also great to know that our evening bar service added to your enjoyment. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Customer Service, Hotel Management
Tracey, your high rating speaks volumes about your stay at Hyatt House Raleigh Durham Airport. It's delightful to learn that we were able to provide an exceptional visit for you. Our team is eager to host you again, hoping you'll make more unforgettable memories with us.
by A verified traveler
Posted 16 Apr 2024
Hotel was clean, good options for breakfast, friendly staff. The area around is limited as far as stuff to do.
Comment from Hotel Management
17 Apr 2024 by Customer Service, Hotel Management
Mandi, it's wonderful to hear that you enjoyed your stay at Hyatt House Raleigh Durham Airport. We are elated that you found value in our cleanliness, diverse breakfast options, and the friendliness of our team members. While our location may be less bustling, it does offer a certain tranquility many appreciate. We look forward to hosting you again.
by A verified traveler
Posted 11 Apr 2024
Location and breakfast
Comment from Hotel Management
12 Apr 2024 by Customer Service, Hotel Management
Andrew, it's delightful to hear that you appreciated the Hyatt House Raleigh Durham Airport's convenient location and our breakfast offerings. We hope to have another opportunity to serve you even better during your future visits.
