Ratings based on 33 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2023
Not value for money,
Chillie friendly and helpful
For 300 dollars a night tea,coffee facilities should have been provided
Lounge suit no cushions and cane broken on the main seat , no dining facilities inside.
TV but no signal.
Dishes required washing before using
Toilet not screwd to floor
If i paid 100 dollars a night for this it would be too much
by A verified traveler
Posted 20 Dec 2023
The property was very interesting and comfortable. And the shared bathroom and shower was very clean and comfortable. And the rate was very good 👍. The staff was very nice and friendly. It felt like a retreat from city life to nature.
by A verified traveler
Posted 13 May 2023
On the website the amenities do not mention no A/C. We were booked in the Coco bungalow & provided a fan that blew air but was damaged & dangled from the base. The heat & humidity was unbearable so we found rooms elsewhere & left. CHECK FOR A/C before you book.
Comment from Hotel Management
14 May 2023 by Bruno, Hotel Management
The "COCO" bungalow not being air-conditioned, the customers asked for a refund on their arrival, specifying that we were not at fault since the air conditioning is not listed in the description of this bungalow. We were understanding in reimbursing an overnight stay that we could have kept. This opinion is therefore not fair since the customers ultimately did not stay with us. However, our establishment has 2 other bungalows which are air-conditioned.Cordialy.
by A verified traveler
Consider yourself warned
Posted 7 Mar 2023 on HotelsBe warned. This place is not as described. First off, it is listed as being air-conditioned. IT IS NOT. Apparently some of the rooms are, but ours was not. It was sweltering, so uncomfortable that we left early because the room turned into an oven during the day. Second, it's isolated. If you don't have a car you are stuck with nowhere to walk for food. Third, they advertised "spa services". The only thing they have is a "masseuse" who showed up with no table or other supplies. The massage was in our sweltering room. My friend went first, and after seeing her experience I cancelled on the spot. She asked no less than 5 times for the woman to use more pressure, to no avail. It ended up being an oil rubdown, not a massage. Then there were other things, like the broken toilet seat that caused you to have to sit carefully to the side so as not to get your butt pinched in the crack. The window with no latch to close and fasten it to keep the mosquitos out. We had to stuff bedspreads around the window to try to keep the bugs out. The couch which is just a metal futon frame with no cushion. Really, this place was pretty awful.
by A verified traveler
Posted 23 Jan 2023
the facilities such as the kitchen area, the refrigerator were great .the suggestions from Cirylle and Bruno were excellent too.
only nobody came to pick us up at the airport as arranged .however it was solved.
by A verified traveler
Posted 23 May 2022 on Orbitz
Well situated, very cose to the water falls reachable without a guide. What didn't like although i live dogs, they were barking at any hours in the night..
by A verified traveler
Posted 1 Aug 2021
Bruno and Patrice were incredibly helpful with all of our needs (ride to town for groceries, recommendations for diving and food). The full-day excursion with Raji was also excellent!
by A verified traveler
Posted 29 May 2021
They would not refund our money. We could not get there because of Covid 19 restrictions.
by A verified traveler
Posted 29 Jun 2019 on CheapTickets
Love the quaint atmosphere and sense of visiting old friends. Very accommodating staff.
by A verified traveler
Great hosts
Posted 15 Apr 2019 on HotelsVery pretty Gardens you can do wonderful tours which they will help you choose I recommend the full day boat tour