Ratings based on 995 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Spacious apartment with all the amenities.. Great if you have family. Only downside is the beds are bit soft and the shower door leaks a bit.. Other than that the service and amenities were fine.
Comment from Hotel Management
28 May 2024 by Amanda H , Hotel Management
Good Morning,Thank you so much for choosing to stay with us! We do thank you for the feedback of the bed and shower, it has been passed on to maintenance! We look forward to seeing you again!
by A verified traveler
Posted 24 May 2024
Very clean and nice place to stay.
Highly recommend.
Comment from Hotel Management
25 May 2024 by Beth, Hotel Management
Kia Ora Benjamin, Thank you for taking the time to leave us a review. We are glad you had a nice stay with us. We look forward to welcoming you back. Kind Regards,BethScenic Suites Queenstown
by A verified traveler
Posted 18 May 2024
Nice bed excellent bath
Comment from Hotel Management
22 May 2024 by Amanda H , Hotel Management
Good Afternoon,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed the bed and the bath! We look forward to welcoming you back!Kind Regards
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
15 May 2024 by Amanda H , Hotel Management
Good Morning,Thank you so much for taking the time to leave us a review! It is greatly appreciated.Kind Regards
by A verified traveler
Posted 9 May 2024
by A verified traveler
Posted 5 May 2024
They have a dozen parking spots and hundreds of rooms. Room I paid for was a king but it was two twin beds pushed together making it not comfortable to sleep in the middle with spouse.
Comment from Hotel Management
8 May 2024 by Amanda H , Hotel Management
Good Afternoon,Thank you so much for choosing to stay with us. We do apologise for our limited number of on site parking spaces, we do understand the frustration this can cause. We are so sorry to hear you did not like your bed and have passed this feedback on to housekeeping.
by A verified traveler
Posted 1 May 2024
Great stay
Comment from Hotel Management
8 May 2024 by Amanda H , Hotel Management
Good Afternoon,Thank you so much for choosing to stay with us! We are so pleased you had a great stay with us and look forward to seeing you again!Kind Regards
by A verified traveler
Posted 29 Mar 2024
Location for our use was ideal. View was very nice. Apartment was very spacious and well equipped.
Comment from Hotel Management
3 Apr 2024 by Amanda H , Hotel Management
Good Afternoon,Thank you so much for choosing to stay with us! We are so pleased you njoyed our location and you enjoyed the apartments! We look forward to seeing you again!
by A verified traveler
Posted 29 Mar 2024
Check in was poor. Room was not ready and I had even through it was after the check in time. Poor communication also as I was asked to take a seat in another area and they would update me in a few mins. 20mins later I was still waiting and had to follow up.
Room was nice but there was a lot of noise which made the stay less than ideal.
Comment from Hotel Management
3 Apr 2024 by Amanda H , Hotel Management
Good Afternoon,Thanky ou so much for taking the time to leave us a review! We are so sorry for the delay of having your room ready and for making you wait! We have passed this on to our management! We do look forward to seeing you again to show you our improvements!
by A verified traveler
Posted 26 Mar 2024
Great place to stay
Comment from Hotel Management
26 Mar 2024 by Amanda H , Hotel Management
Good Morning,Thank you so much for choosing to stay with us! We are so pleased you found us a great place to stay and we look forward to welcoming you back!
