Ratings based on 328 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
This resort is wonderful, it has everything and if you want to get to the city center it is a 15-minute taxi ride that is always available.
Comment from Hotel Management
29 Apr 2024 by Guest Relations Manager, Hotel Management
Dear Mariana, thank you for your amazing feedback! We hope to welcome you back not in the distant future for another memorable stay. Kind regards, Anastasia Rumjanceva
by A verified traveler
Posted 28 Dec 2023
Nice enough hotel albeit a bit tired. Sun bed not so comfortable and because of the all inclusive element it felt a bit Butlins like at times. Staff seemed keen for the season to finish.
Comment from Hotel Management
23 Feb 2024 by Guest Relations Manager, Hotel Management
Dear Mr. Paul, Thank you for sharing your holiday experience with us. It is much appreciated. We wish you all the best and hope to welcome you once again for another memorable stay. Kind regards, Anastasia Rumjanceva
by A verified traveler
Posted 21 Nov 2023
I would rate this hotel as the facilities, staff etc are all very good. However there is very little in the immediate vicinity. Therefore I spent most of my stay at the hotel. Would have been nice to have more within walking distance to see. If you want to unwind on the beach or by the pool it’s perfect (on my visit a bit unlucky that the weather wasn’t ideal for this)
Comment from Hotel Management
23 Nov 2023 by Guest Relations Manager, Hotel Management
Dear Mr James, thank you for your feedback. It is much appreciated! We wish you a cozy winter ahead and hope to welcome you back next season for another memorable stay. Sincerely, Anastasia Rumjanceva
by A verified traveler
Posted 4 Nov 2023
We stayed at the hotel twice, for one night, at the start and end of a trip. The scores would have been better if this were based on the second visit. On the first visit the staff were surly and generally unhelpful, this was not the case on the second visit, so the balanced score was 3 (average). Cyprus hotels need to stop closing restaurants at this end of the season. People visit hotels to use the facilities not be told they are closed as was the case for us. Saying that the restaurants immediately walkable are fine for all different price points, and all cheaper than the hotels. The grass around the pool area needs better maintenance and the beds are tired an uncomfortable. Renovated rooms are nice. We had a junior suite which had a lovely big balcony and hot tub as well as sun beds (again not very comfortable). Room had all one needed and was clean. No bath but a large shower. The mini bar is emptied on purpose although you can get it filled up. A weird one was when I asked reception about some ice I was told in the same surly tone I would be charged 2 euros for it! Room Service did NOT make any charged. This might be linked to the all inclusive package?
Comment from Hotel Management
9 Nov 2023 by Guest Relations Manager, Hotel Management
Dear Mr.Paul, thank you for sharing your holiday experience with us! It is much appreciated. Wishing you a cozy winter ahead and hope to welcome you next season for another memorable stay. Sincerely, Anastasia Rumjanceva
by A verified traveler
Ideal vacation for families :)
Posted 25 Oct 2023 on HotelsExcellent hotel for families - you have everything here!! Great room, great food, great beach and pool, great service, children's room - everything you need!!
Comment from Hotel Management
26 Oct 2023 by Guest Relations Manager, Hotel Management
Dear Mr Ofer, thank you for your top review! It is much appreciated! Looking forward welcoming you back next season for another memorable stay. Sincerely, Anastasia Rumjanceva
by A verified traveler
Not close to a 5 star
Posted 13 Oct 2023 on HotelsWe booked a double sea view room due to the fact we was only staying one night this time. We said if we liked it we would book when we came back in March. Very disappointed, the room as clean as it should have been and the bath had a crack with all brown colouring on it! The over the bath show was stained, the room and balcony was so small. But on checkin early hours the man on reception was lovely and very helpful. On check out it was ok!
Just to add we tried to order coffee to the room and some food but no one answered the phone either my partner had to go downstairs to reception.
Comment from Hotel Management
15 Oct 2023 by Guest Relations Manager, Hotel Management
Dear Leia, Thank you for sharing your holiday experience on our online platform. We regret to read that some aspects ruined your short stay by our shores. However, rest assured your feedback was passed to our managers and necessary actions will be taken. Nevertheless, we truly hope there will be another opportunity for us to welcome you back in our hotel. Sincerely, Anastasia Rumjanceva
by A verified traveler
Posted 8 Oct 2023
Comment from Hotel Management
30 Oct 2023 by Guest Relations Manager, Hotel Management
Dear Mr. Sergei, thank you for your top score! It is much appreciated. Sincerely, Anastasia Rumjanceva
by A verified traveler
Great service and beaifull beach and pools
Posted 6 Oct 2023 on HotelsComment from Hotel Management
9 Oct 2023 by Guest Relations Manager, Hotel Management
Dear Sir/Madam, thank you for your top review! It is much appreciated! We hope to have another opportunity to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva
by A verified traveler
Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
10 Sep 2023 by Guest Relations Manager, Hotel Management
Dear Gil, thank your for your top rating! We hope to have another opportunity to welcome you back once again not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva
by A verified traveler from San Diego
Posted 1 Aug 2023 on Orbitz
Beautiful Hotel! Outstanding Customer Service! Thank You Very Much!
Comment from Hotel Management
8 Aug 2023 by Guest Relations Manager, Hotel Management
Dear Mr. Michael, thank you for your top review! We hope to welcome you back not in the distant future for another memorable stay. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva
