Ratings based on 2,293 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Beautiful beach front resort with 3 pools, including an adult only pool. The food was great and available all day long via room service or a small buffet at the sports bar. Entertainment every night until 12am. We traveled as a family with 6 other families. Everyone was happy.
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 26 May 2024
Everything was excellent
by A verified traveler
Posted 26 May 2024
Extremely safe and enjoy our trip
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 25 May 2024
Great staff and food. Good time and would definitely go back
by A verified traveler from Marlton
Posted 25 May 2024
by A verified traveler from Groveland
Posted 24 May 2024
Room service was not consistent. They should have a list of items that should be at the room so they can make sure to have it there. There was two times that I have to search for them to give me what I needed.
Comment from Hotel Management
28 May 2024 by Hotel Riu Palace Punta Cana, Hotel Management
Dear Elizabeth,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations.We would like to thank you for having chosen our hotel for your stay.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu Palace Punta CanaOnline Reputation Manager
