Ratings based on 1,265 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
The buffets food is not my favorite. The food at Think Outside The Box the sports bar is absolutely awful. I wouldn’t eat there ever again. The other all inclusive restaurants were very good.
Comment from Hotel Management
13 Jun 2024 by Federico Espinal. , Hotel Management
Dear Jennifer. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. We want to express our most sincere apologies for any possible inconvenience you may have had staying here with us. We hope to have another opportunity to be your host if you return to Dominican Republic. Honestly, Federico Espinal. General Manager. Caribe Deluxe Princess.
by A verified traveler
Posted 10 Jun 2024
The service was amazing! It is an excellent hotel!
These employees made our stay the best!
Enrique, Wally and Roberto at the pool bar.
Silver, Audelina and main buffet
Luis Daniel, Anabelle, Stephanie, De La Paz and Yendris at the beach buffet.
Joaquin and Slaine at Tao restaurant.
We appreciate all the service provided to me and my family!
Pedro A Ramos Cáceres
Comment from Hotel Management
11 Jun 2024 by Federico Espinal. , Hotel Management
Dear Pedro. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Federico Espinal. , Hotel Management
Estimado Santiago. Gracias por valorarnos. Saludos cordiales, Federico Espinal General Manager Caribe Deluxe Princess.
by A verified traveler
Posted 9 Jun 2024
The food it was a big issue they didn’t have variety of meat and the night transportation after the shows horrible, older people had to go walking to their rooms. On the weekends a lot of local people and it gets too crowded and crazy.
Comment from Hotel Management
10 Jun 2024 by Federico Espinal. , Hotel Management
Dear Henry. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. We want to express our most sincere apologies for any possible inconvenience you may have had staying here with us. Every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. We hope to have another opportunity to be your host if you return to Dominican Republic. Honestly, Federico Espinal. General Manager. Caribe Deluxe Princess.
by A verified traveler
Posted 9 Jun 2024
very nice for the price
Comment from Hotel Management
10 Jun 2024 by Federico Espinal. , Hotel Management
Dear Manuel. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.
by A verified traveler
Posted 8 Jun 2024
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Comment from Hotel Management
10 Jun 2024 by Federico Espinal. , Hotel Management
Dear Manuel. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.
by A verified traveler
Posted 7 Jun 2024
Aside from the guy who did our check-in with his rude comments that he mumbled to another staff about us... everything else was good. The food isn't the best, but as expected from an all-inclusive-- I've had better though. The children area and activities were pretty good.
Comment from Hotel Management
10 Jun 2024 by Federico Espinal. , Hotel Management
Dear Leidy. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.
by A verified traveler
Posted 7 Jun 2024
I recently stayed at the Caribe Deluxe Princess Hotel and had a mixed experience. While the hotel has many positive aspects, there were some significant drawbacks that future guests should be aware of.
**Pros:**
- **Rooms:** The rooms were fantastic—spacious, comfortable, and kept very clean.
- **Location:** The hotel's location is excellent, with easy access to various attractions.
- **Beach:** The beach was absolutely stunning, offering a perfect spot for relaxation.
- **Staff:** The staff were very friendly and helpful throughout our stay.
**Cons:**
- **Language Barrier:** If you don't speak Spanish, be prepared for some challenges. Almost every event and activity was conducted in Spanish, making it difficult for non-Spanish speakers to fully enjoy their stay.
- **Drinks:** The drinks were a major disappointment. They were excessively sweet, often due to the sugary flavored syrups used. If you prefer less sweet cocktails, you might want to stick to simpler options.
- **Food:** The food was just okayish—not particularly impressive but decent enough.
- **Sales Tactics:** Be cautious of individuals in pink T-shirts, especially Ronald. They promised us a free beach bag but ended up wasting our time by making us sit with travel agents who operate within the hotel. These agents tried to sell us various products, which felt like a scam.
Overall, while the Caribe Deluxe Princess Hotel has some great features, the language barrier, ov
Comment from Hotel Management
10 Jun 2024 by Federico Espinal. , Hotel Management
Dear Akshay. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. We want to express our most sincere apologies for any possible inconvenience you may have had staying here with us. Every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. We hope to have another opportunity to be your host if you return to Dominican Republic. Honestly, Federico Espinal. General Manager. Caribe Deluxe Princess.
by A verified traveler
Posted 6 Jun 2024
Considero que para el precio fue excelente! Muy buen servicio de parte de todos los empleados y muy buenas facilidades.
Comment from Hotel Management
7 Jun 2024 by Federico Espinal. , Hotel Management
Estimada Ariana. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir sus expectativas. Esperamos tener el privilegio de recibirla una vez más en sus próximas vacaciones. Saludos cordiales, Federico Espinal. General Manager. Caribe Deluxe Princess.
by A verified traveler
Posted 6 Jun 2024
The pillows had a horrible musty smell. I kindly asked the housekeeping lady to switch the pillows and they still smelled the same. I slept without pillows the whole stay. The staff were friendly. The food was not what I was expecting. Besides the buffet the food served at the restaurants were the same things you find in the frozen section at the supermarkets. My kids enjoyed themselves on the water slides and at the beach.
Comment from Hotel Management
7 Jun 2024 by Federico Espinal. , Hotel Management
Dear Crisleidy. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.
