Ratings based on 41 Verified Reviews
3.0 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
The property is one of the best property for Besar island in the price range.
Pools are great facility if you have non swimmers with you. We had kids and they just loved it.
Food was good for Non Vegetarians but being vegetarian, we faced trouble. Cook helped on day 1 with good friend rice on day 1 in complimentary breakfast but that was the only 1 item we got in vegetarian food, apart from juice and tea coffee. On second day we were served something which noone liked and we left only with juice and tea/coffee.
Apart from that, we did not like the policy of charging extreme for water bottles. May be the case in that part of the world of using the bottles, I would recommend increasing room rent and giving water refills for free. That would stop ruining the amazing beaches of Perhentian Islands with plastic litters.
by A verified traveler from Kuala Lumpur/ Sydney
Posted 6 Oct 2020 on Wotif
Accommodation was clean and well kept.
Diving centre next door was excellent "Leisure Divers"
Malay cuisine for breakfast each day was repetitive and could be better eg more fruit etc and add some western.
Location was not so good in that the "beach" was mostly mud flat throughout the day with no sandy bottom and so not really suitable for casual swimming.
Staff were good and friendly.
by A verified traveler
Posted 17 Sep 2018
Recommended
for Everyoneby A verified traveler
Posted 29 Aug 2018
by A verified traveler
Posted 13 Aug 2018 on Hotels
Should look into F&B area, and WiFi around Resort.
by A verified traveler
Posted 6 Aug 2018 on Hotels
Deluxe room with poolview - Nice from the outside! Inside large room, sparsely decorated. No balcony furniture. The bed and the part of the room where the bed was smelled damp and sour. Under the bed was 2cm! of dust and dirt. The bathroom was so run down and full of mould. The door had to be kept closed to not have the smell in the room. The room was dark with strange lightning. No cosy or nice feeling at all. I'm not very picky, but would never recommend it or stay there again. The pool though was nice! Reception staff nice and helpful! The staff in the restaurant very lazy, not welcoming at all, stuck up and it felt like you were bothering them if you e.g. ordered an ice cream. They sighed in front of you and tried to give the "chore" to someone else.
Recommended
for Everyoneby A verified traveler
BEACHFRONT hotel
Posted 13 Apr 2018Super friendly staff made the trip memorable. We had an amazing room that was beachfront with a balcony. Shower was a bit dated but we didn’t mind as we spent most of our time enjoying the island!
by A verified traveler
Posted 8 Apr 2018 on Hotels
Recommended
for Everyoneby A verified traveler from Terengganu
hotel staff is really friendly and good stay.
Posted 27 Mar 2018
Pros: Near the Jetty
Cons: Provide TV Chanel and Wifi
Location: none
The staff is really friendly and give a warm welcome to the guest. As for the room utilities need to improve such as to provide water heater iron and iron board as well as it is basic necessity use for the guest. Toilet utilities need to be improved more.
by A verified traveler
The worst value for money hotel in Perhentian
Posted 5 Sep 2017 on HotelsNot recommended to stay in this hotel again. Everything is not up to the 3 star standard that it is supposed to be except probably the pool. Half of the staff are not friendly, rooms are not worth the price and not clean up unless being told, low water pressure in the bathroom, lack of choice for breakfast and the beach front are one of the worst spot at the island with full of rocks and dead corals.
