Ratings based on 989 Verified Reviews

4.1 out of 5
86% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Jun 2024
Very nice, would stay at this property again. Would only do the all inclusive option as the area is very expensive otherwise.
5 out of 5
by A verified traveler

Posted 10 Jun 2024
We chose the all inclusive option. Had better drinks than expected and good but pretty run of the mill food. Would definitely go back. Had a great time and loved to be able to walking to the Malaecon for additional dining and shopping options.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2024
5 out of 5
by A verified traveler

Posted 8 Jun 2024
Staff is always the best quality of this hotel
3 out of 5
by A verified traveler

Posted 5 Jun 2024
It's our second time to stay there and the place is beautiful. It is also within walking distance to the malecon and many restaurants. The pools and the beach area plus the grassy area are kept very well..
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Proprty was clean and staff was exceptional.
Comment from Hotel Management
5 Jun 2024 by Angela, Hotel Management
Dear Angela,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience. Best regards,
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Big thanks to Oliver in the buffet restaurant and Rene on the entertainment staff ! You guys made what was already an excellent stay at the Sheraton exceptional.
Comment from Hotel Management
5 Jun 2024 by Matthew, Hotel Management
Dear Matthew,We really apreciate the time you take to give us your feedback about your experience. Thanks to trust in Sheraton Buganvilias. Come back soon in order to make the experience better than the first time. Best regards.
4 out of 5
by A verified traveler

Posted 1 Jun 2024
Everyone knew about the property, food was okay. Nice pool area great drinks
Comment from Hotel Management
1 Jun 2024 by April, Hotel Management
Dear April,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience. Best regards,
5 out of 5
by A verified traveler

Posted 30 May 2024
ok,
Comment from Hotel Management
1 Jun 2024 by John, Hotel Management
Dear John, Thank you for your feedback. We really apreciate it. Come back soon.Regards,
5 out of 5
by A verified traveler

Posted 29 May 2024
Comment from Hotel Management
1 Jun 2024 by Martin, Hotel Management
Hola Martin,Gracias por tu comentario, esto ayuda a que nuestro equipo mejore día a día. Esperamos tenerte de vuelta con nosotros para hacer de tu experiencia la mejor. Saludos.