Ratings based on 89 Verified Reviews

3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 29 May 2024
They advertise a swimming pool, but was not open once. They advertise complimentary airport pickups, but after multiple attempted and unanswered calls we had to hire a taxi. When we asked why we weren't picked up and why our calls weren't answered, staff just smiled and said nothing.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2024
4 out of 5
by A verified traveler

Posted 20 May 2024
Hotel is going under renovation, i can understand the current appearance of certain parts of the hotel. My room i assume was next. The aircon wouldn't really get cold in the room. My friends in a different room had to wear a sweater because their aircon worked really good. I didn't use the tv. From 200 channels, you received 20-25 channels. Every station was in tagalog.. nothing for an American or foreigners from other countries to watch. The staff was Very nice, especially the people in the restaurant area. I got to the restaurant at 6am when it opened. The sternos under the food were not lit this early, the food was cold. Go for breakfast around 8am, the sternos are lit and the food is hot. Besides that.. it IS a good place to stay! This is my 2nd stay there, i Will stay there again. It's less than a 10 minute ride to the airport. They provide rides to/from airport. If you play pool, bring you own pool cue chalk. I didn't use the pool, it was clean and looked good! It offers a great sunset over the mountains view from the back staircase. Most people would enjoy staying here. I did!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024
4 out of 5
by A verified traveler

Posted 5 Mar 2024
In front of the mall and accessible to the city! Money changer available beside the hotel! I don’t like that lights in the hallway broken for 6 days until we check out!Also no options for bread if you don’t want rice!also options for tea if you Dont want coffee! At breakfast!
3 out of 5
by A verified traveler

Posted 22 Feb 2024
the place is good
5 out of 5
by A verified traveler

Posted 16 Feb 2024 on Hotels
It was short but good, all the staff were friendly and accommodating. Will definitely stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2024
1 out of 5
by A verified traveler

Safe your money!

Posted 3 Feb 2024 on Hotels
I’ve been travelling SE Asia and this is the worst hotel/hostel I’ve stayed in so far. The hotel is very dated and doesn’t look like the pictures. The room was filthy, I had ti keep changing my socks from walking around the room. Red ants everywhere on the bed and walls, no water pressure and extremely loud. Curtains didn’t keep the light out so expect to wake up at sunrise. Breakfast was cold plain rice, eggs and canned meat. Location wise it’s opposite a mall which has a few electronic shops and hundreds of fried chicken restaurants. It’s criminal the amount they charge per night for the quality of the room.
5 out of 5
by A verified traveler

Posted 26 Jan 2024
Accessible