Ratings based on 123 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
13 Jan 2024 by The Management, Hotel Management
Thank you for your review, we hope to see you again !!
by A verified traveler
Posted 6 Jan 2024
We had a great stay! Very clean and bed was comfortable. The food at the restaurant was amazing!!! The staff were so helpful coordinating our transportation and helped us get a new tour when our original tour was cancelled. Very satisfied with stay and would go again!
Comment from Hotel Management
10 Jan 2024 by The Management, Hotel Management
Dear Chelsea,Thank yo very much for sharing the time and share your experience at Hibiscus Garden Inn.We are very happy that you enjoyed our placl and our restaurant food.All of our staff are always doing their best to ensure a very professional service to all of our guest.We hope to see you again !!Best Regards
by A verified traveler
Lovely little gem of a hotel
Posted 6 Nov 2023 on HotelsI was only at the hotel one night but wish I’d booked two! The pool is small but really pretty with gardens and palms around. There are hammocks and comfy garden chairs for each room. The restaurant and bar area are really nice- the lighting and decor is pretty and the hotel totally changes atmosphere at night. The staff are so lovely, even the security guard helped w my luggage at 3am when I had an early transfer and the receptionists were so helpful. I left some food for a small cat on the propert and they even emailed me saying had I forgot it- lots of care is taken in their service. the pasta I had was great- although a very small portion, and something else came out cold in the middle and had to be re cooked.
Some of the pool furniture - the large day bed, is dirty and worn. These are the only negatives I could see. Lovely little hotel- but know it’s about 10 min tuktuk to atm/mall the city proper
Comment from Hotel Management
7 Nov 2023 by The Management, Hotel Management
Dear Krystal,Thank you very much for sharing your experience at Hibiscus Garden Inn.We are very happy to read that you enjoyed your stay with us and we are looking forward to see you again.Kind Regards
by A verified traveler
Posted 22 Sep 2023
Comment from Hotel Management
24 Sep 2023 by The management , Hotel Management
Thank you for your nice comment.
by A verified traveler
Posted 4 Sep 2023
Hibiscus Garden Inn can be a home away from home. I love the landscaping and the spacious and tastefully decorated rooms. It is by design relaxing with hammocks and garden sets all over the property. The small pool was a nice addition too just to cool off. The staff were very gracious and accommodating. It is located in a central location so easy to hop onto a tuktuk (tricycle) to get to anywhere in the city for $1-7 per trip depending on distance. The owner/manager stays in the property so there is that hands on decision making which makes everything a breeze. I definitely recommend this place. I also saw couples with young children so it is family friendly too.
Comment from Hotel Management
5 Sep 2023 by The Management, Hotel Management
Dear Janice,Thank you very much for your nice comment.We are very happy to read that you enjoyed our palce and services.We are looking forward to see you again.Best Regards
by A verified traveler
Posted 4 Sep 2023
Comment from Hotel Management
25 Sep 2023 by The Management, Hotel Management
Hello, We would like to understand what was the reason you gave us only 1 star.While you were here you never complain about anything.We believe is because last time we make you pay penalties if your cancellation fee. You advice us on the same day but you still book another bedroom with us. Would have been nice to talk to you instead of pretending that everything is fine and not giving any explanation...Weird...
by A verified traveler
Posted 1 Sep 2023
The Hibiscus Garden Inn is one of the most lush and beautifully landscaped hotels I've ever seen. The pool area is lovely and relaxing. It truly feels like an oasis and it was easy to forget that I was in the middle of a city. The restaurant offers a wide variety of dishes and every meal I had was delicious. Most importantly, the staff are kind and helpful, especially in reception. I would definitely recommend staying here if you are planning on visiting Palawan and Puerto Princesa.
Comment from Hotel Management
1 Sep 2023 by The Management, Hotel Management
Thank you very much for your nice review.We are very happy to read that you like our place so much.We are looking forward to see you again !!Best Regards
by A verified traveler
Posted 22 Aug 2023
The Hibiscus Garden Inn is beautiful and all of the staff are so helpful and amazing!
Comment from Hotel Management
26 Aug 2023 by The Management, Hotel Management
Thank you very much for your nice comment.Hope to see you again very soon :)Best Regards
by A verified traveler
Posted 16 Jul 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by The Management, Hotel Management
Thank you very much for your nice comment !!Hope to see you soon again :)
by A verified traveler
Posted 7 Jul 2023
Great stay at Hibiscus ! The pool area is lovely and the rooms are clean and fresh. Would gladly stay again. The staff were also excellent and booked our transfer to El Nido. Only annoyance is the very loud chickens next door at 2 AM.
Comment from Hotel Management
8 Jul 2023 by The Management, Hotel Management
Thank you very much for your comment.We will be happy to see you again !!Regarding the chicken we are very surprise because there are no chicken around the hotel so I guess it was a lost chicken :) Hope to see you again !!Thank you :)
