Ratings based on 84 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
What a great stay and place to stay. We enjoyed the entire time and were able to relax and not think about anything. Staff were incredible and took customer service seriously. I will be back for certain.
by A verified traveler
Posted 23 Mar 2024
La laguna Villas is located right by the beach. Easy access to diving lessons. Staff are friendly and courteous. I can recommend this place if you want a clean place with a good view.
Comment from Hotel Management
2 Apr 2024 by Matt, Hotel Management
Thank you for the kind words Daisy. Our staff strive to be the most hospitable you will find and we are glad you enjoyed your stay with us. Your recommendation means so much and we hope to see you again soon.Regards,Lalaguna Villas Team
by A verified traveler from clarks summit
Posted 27 Feb 2024
Food was amazing. The kitchen staff is on there game. All of the staff is excellent. Only negative comment is we were upgraded to the 8th floor and room was excellent but the stairs you have to climb to get there were rough.
But the service and great drinks made us forget about climbing the stairs. Definitely will be going back.
Comment from Hotel Management
3 Mar 2024 by Matt, Hotel Management
Hi ReginaWe are so glad you enjoyed our food and beverage options! We apologise the stairs were difficult for you, next time we can hopefully ensure you are in a more accessible room. See you next timeLalaguna Villas Team
by A verified traveler
Posted 23 Feb 2024
Liked everything but two flights of stairs required to get to my room
by A verified traveler
Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by Matt, Hotel Management
Thank you for such a stellar review Jan! It means so much to know you enjoyed your stay with us and we hope to see you again soon!
by A verified traveler
Posted 15 Dec 2023
Simply put this is the finest place to stay in Sabang. The room was amazing. It has real hot water, not luke warm like most places, but piping hot water in the shower as well as a jacuzzi tub! The staff are amazing, helpful, and just generally fun to be around. I could not imagine staying anywhere else.
Comment from Hotel Management
4 Jan 2024 by Matt, Hotel Management
Thank you so much for your kind words Dan, it means so much to us to know you had a great experience staying with us. We hope to see you again soon.Regards, Lalaguna Villas Team!
by A verified traveler
Posted 13 Dec 2023
Comment from Hotel Management
4 Jan 2024 by Matt, Hotel Management
Dear Jeff,Thank you for the fantastic five-star review! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back for another exceptional experience.Best regards,Lalaguna Villas Team
by A verified traveler
Posted 21 Oct 2023
All the staff at the resort including the dive shop were super helpful, cheerful, friendly and efficient.
We really enjoyed the food here. Looked forward to the daily specials on the menu. ALL so GOOD!
Access to the resort is by boat or walking. There was some construction underway on the walkway and near the walkway around the Sabang Beachfront. It will be nice when all completed. The resort will pick you up and drop you off at Sabang Pier if desired. Be careful on the dock ramps to and from the boat.
Comment from Hotel Management
23 Oct 2023 by Chris, Hotel Management
Thank you Neal, for taking the time to share your experience at our resort. You are right about the food, we claim it is the best in the region, with a wine list to match. And open 24/7, hard to beat. Very good tip about the tricky dock, although it has improved recently. The boardwalk is fantastic to still along nowadays, an incomparable improvement over the previous obstacle course along the beach. I'm glad you enjoyed your stay, and hope you will return someday. And on behalf of our team, thank you for your generous tip; it was much appreciated.
by A verified traveler
Greatest place to stay on Puerto Galera
Posted 30 Apr 2023 on HotelsAbsolutely amazing Hotel. The staff were super helpful, friendly and fun to interact with. Always able to assist, the 24hr service is amazing and the activities offered supurb.
Comment from Hotel Management
19 Sep 2023 by Team LLV, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at Lalaguna Villas. We're delighted to read your glowing review on Hotels.com and thrilled to hear that you had such an enjoyable experience with us.It's fantastic to know that you found our hotel to be absolutely amazing. Our team takes great pride in providing helpful, friendly, and fun service to our guests, and your kind words are a testament to their dedication.We understand the importance of being available to assist our guests at all times, and we're pleased that our 24-hour service met your expectations.We're equally delighted that you appreciated the range of activities we offer. Our goal is to ensure that every guest has a memorable and enjoyable stay, and it sounds like we succeeded in providing you with a superb experience.Thank you for choosing Lalaguna Villas as your place to stay in Puerto Galera. Your feedback means the world to us, and we can't wait to welcome you back for another exceptional stay. If you have any special plans or requests for your next visit, please feel free to share them with us.Warm regards,The Lalaguna Villas Team
by A verified traveler
Posted 15 Apr 2023
Comment from Hotel Management
19 Sep 2023 by Team LLV, Hotel Management
Dear Maria,Thank you for taking the time to rate your recent stay at Lalaguna Villas on Expedia, although we regret to see that your experience was rated as 3 out of 5. Your feedback is essential to us, and while we appreciate your rating, we would greatly value additional information or comments to better understand your stay and address any concerns you may have had.Our goal is to provide all our guests with exceptional experiences, and your satisfaction is our top priority. If there are specific areas where you believe we could improve or if you encountered any issues during your stay, please don't hesitate to share them with us.We genuinely hope to have the opportunity to welcome you back in the future and provide you with an improved stay that fully meets your expectations. Your feedback will assist us in making the necessary adjustments to ensure a more enjoyable experience for our guests.Warm regards,The Lalaguna Villas Team
