Ratings based on 61 Verified Reviews

3.4 out of 5
79% of guests recommend
3.3 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Too expensive for a basic room

Posted 26 Dec 2022 on Hotels
Room was clean but very basic, no fridge, no kettle….. these 2 items are very essential for people who loves cold or hot drink without the need of getting out of the room. No hot water twice…. First episode was reported and fixed but did not last longer and no hot water again!!! The bed is very comfortable, but the top sheet or kumot is so thin, not a good one for someone who love to sleep in a cold room. 5 star for the hotel staffs
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2022 on Orbitz
2 out of 5
by A verified traveler

bad experience

Posted 21 Dec 2019 on Hotels
i have been at this hotel several times and has been good. But this one was not. It started by TWO (2) hotel clerks that were very unfriendly. Checked us in, no smile, not saying a word. i waited for a few minutes, just standing there, before i had to ask what I was waiting for. Thry said to clean the room. They coud have told me to wait a minute. Never offered WIGI, had to get it later. Didnt tell us about breakfast or anything about the hotel. REALLY sucked. This was Dec 19, 2019. Just a treminder, we were on the 4th floor, no elevator. No chairs for the beach like they normally do. The breakfast sucked. I had egg and toast, no brewed coffee. Egg was hard and toast was cold.
2 out of 5
by A verified traveler

Posted 17 Dec 2019 on Hotels
Old and poor facilities.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2019
3 out of 5
by A verified traveler

Posted 31 Aug 2019 on Hotels
It was ok, nothing to write home about. On the beach was the best thing.
Comment from Hotel Management
10 Oct 2019 by Shiena, Hotel Management
Good day! Thank you for giving us feedback. We'll try to assess your concerns. Thank you, God Bless!
3 out of 5
by A verified traveler

Posted 8 Jul 2019 on Hotels
Comment from Hotel Management
11 Jul 2019 by Shiena, Hotel Management
Thank you for your feedback. :)
4 out of 5
by A verified traveler from Laguna

Posted 1 Jul 2019
The Hotel is nice and very near to the beach, good location. The room is very clean.
Comment from Hotel Management
4 Jul 2019 by Shiena, Hotel Management
Thank you for sending us a positive feedback! Rest assured we'll maintain our excellence service. Thank you :)
3 out of 5
by A verified traveler

Posted 30 May 2019
The AC works okay... The shower wasn't working well
Comment from Hotel Management
6 Jun 2019 by Shiena, Hotel Management
Good day! Thanks for your review. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities. I hope your stay in Dreamwave Hotel was otherwise enjoyable and hope to see you back some day. Thank you very much.
1 out of 5
by A verified traveler

Avoid it, not a pleasent stay at all.

Posted 24 May 2019 on Hotels
1) shower does not work properly. 2) electrical outlets shocked us the entire stay. 3) hotel loses electricity constantly. 4) bed is very very noisy. 5) there are NO iron & board in hotel. 6) wifi only in lobby. 7) very dirty, mold everywhere.
Comment from Hotel Management
29 May 2019 by Shiena, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.