Ratings based on 583 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Framingham
Posted 20 May 2024
Great room, great service, great location
by A verified traveler
Posted 19 May 2024
We had a great weekend! The wine and cheese and breakfast included are wonderful. Clean room. Great staff!
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 29 Apr 2024
This property has all the amenities you need. Sauna, steam room, salt bath, heated pool and outdoor hot tub. Breakfast was included with made to order options. Wine and cheese at 5pm was also a nice touch. The staff was friendly and great location. Highly recommend this place.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Beautiful property
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 19 Apr 2024
My stay was wonderful. However, I was very disappointing that the spa and hot tub was closed. I was not made aware of this before booking because I had planned on getting a couples massage. The room had a great deep jet tub that was very relaxing.
by A verified traveler
Posted 15 Apr 2024
Crowne has pluses and minuses. Minuses outweighed pluses. Wouldn't go back. Pluses - very clean room and bathroom, very comfy bed and pillows, large bathroom, parking included, nice breakfast. Minuses - after checkin, shown to the room by host, up the equivalent of two steep flights of 1800s era uncovered outdoor stairs (in the rain), host does not help with he luggage, just shows you where the room is. We have stayed in a lot of hotels and resorts and although we have often had our luggage taken to the room, we never needed that to be done for us. There is no elevator. This is the first time we have ever really wanted help with our luggage but they don't do that. They call themselves a luxury hotel, but this makes it not a luxury hotel. They call themselves casual luxury, but their approach to their patrons is the casual part. At breakfast, you order your food at the kitchen and pick it up yourself, along with self serve Continental items and beverages. Not luxury. They have a tip jar, fair enough. I went to the front desk to change a $20 to tip, they don't do that. Very casual, for them. The main floor is a flight up from street level. They have over 30 rooms but on site parking for 5 cars, plus two for checking in. I.e., you have to park off-site, which is included, but doing so means then walking back to the hotel and up the equivalent of 3 flights of steep stairs so you need to think carefully about accessing your car. The attic room was small.
by A verified traveler
Posted 7 Apr 2024
Before you book, call to see what is open — no hot tub, no pool, no spa, no restaurant on a weeknight…the room was lovely, but all the amenities were closed for the season…in April! No indication of this on the website or in my confirmation email….Which mean they are available less than half the time! I also hit a random day when the breakfast chef didn’t show. No refund or anything besides an “I’m sorry” with a light touch of “what did you expect”… well, I don’t live in cape cod, so how should I know? The town was also mostly closed, which isn’t their fault but didn’t help.
