Ratings based on 609 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
I liked the property. I wish they'd make eating accommodations for guest arriving between 4-6pm. Also guest services personnel could use some training on being more helpful when asked questions they dont know how to answer. Other than that it was a good trip.
by A verified traveler
Posted 13 May 2024
The cleanliness of the room. The staff was amazing. 10 out of 10 recommend.. the food was outstanding..
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 11 Apr 2024
So we had a wonderful time at this resort! Was peaceful and we met so many wonderful people. Our room was top notch and beds were so comfortable.
We appreciated all the kindness shown by Shaneka front desk and entertainment crew Coco, Smiley, Tishane, and Barbie! The bar crew and waitress staff was incredible❤️The waitress Jen we loved her serving us and was so kind and genuine. We loved how they made us feel so special by always asking if we needed anything or could get us a beverage.
I will say I wish the food was rotated every two days by pool that their was different options - and maybe little bit more night life. But, overall amazing - can’t say enough about Shaneka. She so amazing and we miss her.
by A verified traveler
Posted 2 Apr 2024
It was very nice. All the staff was very helpful
Comment from Hotel Management
6 Apr 2024 by Guest Services, Hotel Management
Thank you!
by A verified traveler
Posted 9 Mar 2024
we thought the wines offered with the all inclusive were not very good. otherwise resort was great
Comment from Hotel Management
13 Mar 2024 by Guest Services, Hotel Management
Dear Mark,Thank you for your feedback. We're delighted to hear that you found the resort to be great overall. We appreciate your input regarding the wines offered with the all-inclusive package and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back for another enjoyable stay.Warm Regards,Guest Services
by A verified traveler
Posted 4 Mar 2024
Nice!
Comment from Hotel Management
13 Mar 2024 by Guest Services, Hotel Management
Thank you!
by A verified traveler
Posted 22 Feb 2024
Blue Haven is a beautiful all-inclusive resort. It is small and not on the main Grace bay beach but the property is well kept and it feels much more upscale then the sister resort. It is much quieter and relaxing. The people are very friendly and helpful, service was great (although sometimes on the slower side, leave extra time for meals) and the small beach was beautiful. The food was excellent, best I have had at an all-inclusive by far.
Comment from Hotel Management
13 Mar 2024 by Guest Services, Hotel Management
Dear Megan,Thank you for sharing your experience at Blue Haven Resort. We're delighted to hear that you enjoyed our boutique resort, upscale atmosphere, and friendly service. We appreciate your feedback about meal times and will use it to improve our service efficiency. We're thrilled that you found the food to be excellent and hope to welcome you back soon for another relaxing stay.Warm Regards,Guest Services
by A verified traveler
Posted 20 Feb 2024
Comment from Hotel Management
13 Mar 2024 by Guest Services, Hotel Management
Thank you!
by A verified traveler
Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Guest Services, Hotel Management
Thank you!
