Ratings based on 974 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Jun 2024
Nicely restored older building, right in the heart of downtown. Room was quite small for the price. Off-site parking was high priced with limited access late night and early morning.
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Friendly front desk staff clean comfortable room nearby to everything very walkable will definitely go back
3 out of 5
by A verified traveler

Posted 11 Jun 2024
None
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Had a really great time here. Staff was wonderful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024
5 out of 5
by A verified traveler

Posted 25 May 2024
Great staff and vibe…true boutique feel
1 out of 5
by A verified traveler

Posted 20 May 2024
I wish the property would have indicated how loud the surrounding area was at night. We did not sleep a wink. Additionally the coffee bar was not in service during the hours they said it would be. Lastly, the shower is uncannily small. I was surprised to see such a small shower in a spacious bathroom. Would not recommend.
4 out of 5
by A verified traveler from Pomona

Posted 20 May 2024
Nice boutique hotel. Great area
3 out of 5
by A verified traveler

Posted 15 May 2024
I had to cancel my reservation, which I was able to do with the Dean hotel. They were extremely accommodating. However, when I tried to reach Expedia to do the same, I was put into an endless loop of customer service and was not able to make any change to my reservation. It was extremely frustrating, and I will not use Expedia again. Pro tip: go directly to the hotel and avoid the middleman.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2024