Ratings based on 984 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 15 Jun 2024
Very clean
by A verified traveler
Posted 15 Jun 2024
Staff is great, manager is fabulous! Easiest check In we’ve had in months!!
by A verified traveler from Houston
Posted 12 Jun 2024
They charged for breakfast and there was nothing good to eat. I would rather go out and pay and have breakfast. Also hotel is very old property, air conditioning was noisy so I turned off and slept.
Comment from Hotel Management
14 Jun 2024 by Front Office Manager, Hotel Management
Dear Mehdi,We apologize for the disappointment with our breakfast offerings and the condition of our property. Your feedback is important, and we'll use it to improve. We're sorry for any inconvenience caused by the noisy air conditioning. We hope to have the opportunity to provide you with a better experience in the future.Best regards,Front Office Manager
by A verified traveler
Posted 11 Jun 2024
Rooms are outdated with very marginal, sloppy construction remodel work.
Comment from Hotel Management
14 Jun 2024 by Front Office Manager, Hotel Management
Dear Mark,We apologize for any inconvenience caused by the condition of our rooms. Your feedback is valuable, and we'll work to address these issues promptly. We hope to have the chance to provide you with a better experience in the future.Best regards,Front Office Manager
by A verified traveler
Posted 11 Jun 2024
The staffs who handled check in were not friendly. He asked me to call expedia customer service because the first name of reservation was not matching with the id and credit card but the last name was matched. I have been so tired, just need to have rest as soon as but the staff tried to make complicated for only check in like we did not pay for our accomodation. We are customer not beggar. This is the first time the check in staff made alot of complication for different first name.
Comment from Hotel Management
14 Jun 2024 by Front Office Team, Hotel Management
Dear Margaretha,We apologize for the inconvenience and frustration you experienced during check-in. Your feedback is valuable, and we will address this issue with our team to ensure smoother processes in the future. We appreciate your patience and hope to have the opportunity to provide you with a better experience next time.Best regards,Front Office Team
by A verified traveler
Posted 10 Jun 2024
Room was clean. Quiet area. Breakfast offered.
Comment from Hotel Management
14 Jun 2024 by Front Office Team, Hotel Management
Dear Beth,We're glad that you had a good stay with us at the Holiday Inn Princeton. Me and my team would like to know what could have made your stay better and more rewarding.Best Regards,Front Office Team
by A verified traveler
Posted 9 Jun 2024
Carpet smells bad
Comment from Hotel Management
14 Jun 2024 by Front Office Manager, Hotel Management
Dear Alba,We apologize for the unpleasant odor you encountered with the carpet. Your feedback is important, and we'll address this issue promptly. We appreciate your understanding and hope to have the chance to provide you with a more comfortable stay in the future.Best regards,Front Office Manager
by A verified traveler
Posted 8 Jun 2024
Very comfortable and welcoming.
by A verified traveler from Maple
Posted 8 Jun 2024
