Ratings based on 139 Verified Reviews

3.7 out of 5
60% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
3 out of 5
by A verified traveler

Posted 22 May 2024
I liked the location, I did not like the treatment of customers and the bad smell of the rooms.
4 out of 5
by A verified traveler

Posted 19 May 2024
Staff very good. This hotel is an old building and it is very noisy when people walk up and down the stairs. No lift.
3 out of 5
by A verified traveler

Posted 18 Apr 2024
employee not very friendly. Good location as it is close to the bus and train station. and there are places to eat nearby.
1 out of 5
by A verified traveler

Posted 25 Mar 2024
This place was the worst holiday accommodation I have ever experience. they haven't changed the bed sheets for the whole four night I was stayed there. Never ever ever again. It was rubbish
4 out of 5
by A verified traveler

Only 30min train ride to Florence

Posted 29 Sep 2023 on Hotels
It is too Expensive to stay in Florence. Prato is only 30min train ride to the city center of Florence. Only down side was mosquitoes. The first night I didn't realize they were in my room. I got many mosquito bites. But the hotel provided mosquito repellent for free which worked great!
4 out of 5
by A verified traveler

Nice & decent hotel but overpriced

Posted 27 Jun 2023 on Hotels
Nice hotel in a nice town, decent room size, friendly staff. Inconvenient cuz no elevator & we were on 2nd floor. Almost 30 minutes from main Florence but wait for a train can make it longer. I guess they're overpriced for what they're offering
4 out of 5
by A verified traveler

Hotel Toscana by Steve

Posted 23 Jun 2023 on Hotels
Good value for money. Nice comfortable bed and general cleanliness of room was very good and air conditioning worked well which was very welcomed. Have stayed there before and would stay there again.
5 out of 5
by A verified traveler

Hotel toscana

Posted 21 Jun 2023 on Hotels
Great check in. Easy . Very smooth. Comfy bed. Good shower. Centrally located. All the staff were very helpful
4 out of 5
by A verified traveler

Posted 27 May 2023 on Orbitz
Very tiny bed and room dimensions to match. Zero amenities. Only hotel I've stayed in in Tuscany that didn't provide a bottle of water or a hair dryer.