Ratings based on 992 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
The room was dirty. The bathroom amenities in the room were used. They are under renovations which I knew making my reservations, but it looked like the place was just overall unkempt. Not worth the money spent.
by A verified traveler
Posted 1 Jun 2024
Room was clean as far as what cleaning person can do , room has musty mildew smell, air conditioning made awful loud rattle vibration noise all night , coffee pot filter did not work so couldn’t have coffee in room , no night table on one side of bed ,only two plug in for charging phones one was on a wall you had to put phone on floor and one on the only nightstand/lamp.
Night receptionist Tom (5/31/24 )was a wonderful kind man who was very accommodating and friendly, morning receptionist woman ( 6-1-2024) didn't smile or look at me or ask how our stay was . They are remodeling but looks like they had stuff out back for years cause all the brand brand new sheet rock is water damaged as well as broke , I did not mark stars off for this only the other stuff written above .
by A verified traveler
Posted 27 May 2024
It was ok
Comment from Hotel Management
29 May 2024 by Anchorage Staff, Hotel Management
Thank you for choosing the Anchorage Inns & Suites for your recent stay in Portsmouth. I hope that we can welcome you back to Anchorage Inn & Suites sometime soon.
by A verified traveler
Posted 22 May 2024
Sad. My wife & I had great memories of this place years ago & booked 3 weekday nights even though they made it clear that construction was planned this year-2024 and next-2025 (pool & an entire wing closed). The good & bad: While the staff was professional, friendly and went out of their way to help, the hotel is very deteriorated, as is the exterior grounds. While the actual room was clean, the bed very comfortable and the rest functional (tv, fridge, etc), to get there you must walk through a dingy hallway over a old, unclean carpet, some new carpet squares lifting. We saw no work in progress. Skip this until at least 2026 ...if rehabbed by then.
Comment from Hotel Management
29 May 2024 by Anchorage Staff, Hotel Management
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I am sorry to hear that your stay with us did not meet your expectations. I hope that we can welcome you back to Anchorage Inns & Suites sometime soon.
by A verified traveler
Posted 5 May 2024
Easy access from highway. Walking distance to diner and lounge. Property undergoing renovations. Unsightly areas in and outside of property. No front desk staff at night. I would say that the price for a room was too high given the conditions of the rooms and hallways.
Comment from Hotel Management
29 May 2024 by Anchorage Staff, Hotel Management
Thank you for choosing the Anchorage Inns & Suites for your recent stay in Portsmouth. I am sorry to hear that your stay with us did not meet your expectations. I hope that we can welcome you back to Anchorage Inns & Suites sometime soon.
by A verified traveler from San Francisco
Posted 13 Apr 2024
For $50 a night it's fine but never again.
Comment from Hotel Management
3 May 2024 by Guest Services, Hotel Management
Thank you for your feedback. We are sorry to hear that your stay was disappointing in some aspects. I can assure you that we will take your feedback onboard and make improvements.
by A verified traveler
Posted 7 Apr 2024
NA
Comment from Hotel Management
3 May 2024 by Guest Services, Hotel Management
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I hope that we can welcome you back to Anchorage Inn & Suites sometime soon.
by A verified traveler
Posted 6 Apr 2024
Overall very good. Close to highway and ease of getting in and out. Decent continental breakfast. Clean room
Comment from Hotel Management
3 May 2024 by Guest Services, Hotel Management
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I hope that we can welcome you back to Anchorage Inn & Suites sometime soon.
by A verified traveler
Posted 6 Apr 2024
It was totally fine
Comment from Hotel Management
3 May 2024 by Guest Services, Hotel Management
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I hope that we can welcome you back to Anchorage Inn & Suites sometime soon.
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
3 May 2024 by Guest Services, Hotel Management
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I hope that we can welcome you back to Anchorage Inn & Suites sometime soon.
