Ratings based on 1,035 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Hallway smells
Room was dirty hair all over room floors and bedding
Children got bug bite on body
Comment from Hotel Management
29 May 2024 by Hotel Manager, Hotel Management
Dear Valerie,We're truly sorry to hear about your unpleasant experience during your stay. Providing a clean and comfortable environment is a top priority for us, and it's clear we fell short of meeting your expectations. Your feedback is invaluable, and we take it seriously. Rest assured, we will investigate these issues thoroughly and take immediate action to address them. We apologize for any inconvenience caused and hope you'll consider giving us another opportunity to exceed your expectations in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 28 May 2024
So easy to keep my car parked there while I flew out of town, easy shuttle back and forth to the airport
Comment from Hotel Management
29 May 2024 by Hotel Manager, Hotel Management
Dear Valree,Thank you for choosing Super 8 and for entrusting us with your accommodations while you were out of town. We're thrilled to hear that our parking and shuttle services made your travel experience hassle-free! Providing convenient options for our guests, especially when it comes to airport transportation, is important to us. Should your travels bring you back our way, we'd be honored to host you again. Safe travels, and thank you for your kind words!Sincerely, Hotel Manager
by A verified traveler
Posted 28 May 2024
Simple lodging. Good property for a one night stay.
Comment from Hotel Management
29 May 2024 by Hotel Manager, Hotel Management
Dear George,Thank you for choosing to stay with us, and we hope you had a restful night. We're glad to hear that you found our property suitable for your one-night stay! Providing a comfortable and convenient lodging experience is our goal, even for short stays. Should your travels bring you back to the area, we'd be delighted to welcome you again. Sincerely, Hotel Manager
by A verified traveler
Posted 27 May 2024
Worth the value
Comment from Hotel Management
28 May 2024 by Hotel Manager, Hotel Management
Dear Kevin,Thanks for your great feedback. We're glad to hear you found value in your stay with us. Your satisfaction is important, and we strive to offer comfortable accommodations at a reasonable price. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager
by A verified traveler
Posted 27 May 2024
Breakfast was no where near what I have experienced in other Motel 8's. Walls were not clean with paint pealing and Holes in them, light bulbs missing from many sockets.
Comment from Hotel Management
28 May 2024 by Hotel Manager, Hotel Management
Dear James,We apologize for the disappointing breakfast and the condition of the room. Your feedback is important, and we are addressing the cleanliness and maintenance issues immediately. We strive to meet high standards and regret falling short during your stay. We hope to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 26 May 2024
Property was dingy. Felt unsafe. Had someone come twice and knock on our door. Bedding was unclean … There was coffee and little grab snacks for breakfast. Area was just sketchy feeling.
Comment from Hotel Management
28 May 2024 by Hotel Manager, Hotel Management
Dear Crystal,We're deeply sorry for the unsettling experience you had during your stay. Your safety and comfort are our top priorities, and we regret failing to meet your expectations. We take your feedback seriously and will address the issues you've mentioned promptly. We hope to regain your trust with a more positive experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 May 2024
Great room service, and great place for when you have a pet.
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Atilio,Thank you for your great feedback. We're thrilled to hear that you enjoyed our room service and found our hotel accommodating for pets! Providing excellent service and a pet-friendly environment is important to us, and we're glad we could meet your expectations. We look forward to welcoming you and your furry friend back for another great stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 24 May 2024
No
Comment from Hotel Management
25 May 2024 by Hotel Manager, Hotel Management
Dear Jason,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager
by A verified traveler
Posted 21 May 2024
Great price, friendly staff, and easy transportation to the airport. Perfect for a quick stay.
Comment from Hotel Management
22 May 2024 by Hotel Manager, Hotel Management
Dear Jameson,Thank you for your great feedback. We're thrilled to hear that you had a positive experience during your stay with us! Providing a great price, friendly staff, and convenient transportation options is what we aim for, and we're glad we could meet your expectations. We hope to welcome you back in the future for another pleasant experience!Sincerely, Hotel Manager
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Hotel Manager, Hotel Management
Dear jose,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
