Ratings based on 97 Verified Reviews

4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Friendly staff, park well kept and great location.😊
5 out of 5
by A verified traveler

Lovely holiday park in Portland

Posted 27 Dec 2023 on Hotels
Great holiday park within walking distance to town centre. The cabin I stayed in was comfortable, there’s 2 bedrooms but the one with the bunk bed was tiny. There is a kitchenette with enough bench space to prepare sandwiches. There is a nice walk with beach view at the back of the park. The staff are lovely and knowledgeable about the area. I would stay again.
4 out of 5
by A verified traveler

Posted 26 Nov 2023
It was really nice place to stay.
Comment from Hotel Management
2 Dec 2023 by PBHP, Hotel Management
Hi Makiko, thank you for taking the time to write a wonderful review for us. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels, the team at NRMA Portland Bay
5 out of 5
by A verified traveler

Posted 20 Oct 2023 on Wotif
Staff lovely cabin so much better than we expected
Comment from Hotel Management
27 Oct 2023 by PBHP, Hotel Management
Hi Sue, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, the team at Portland Bay Holiday Park.
5 out of 5
by A verified traveler

A perfect place to stay

Posted 11 Oct 2023 on Hotels
Our accomodation was perfect! A BBQ to cook our fish, and the tools to clean it properly. The cabin was VERY comfortable and spacious, and fitted out with quality gear.
Comment from Hotel Management
12 Oct 2023 by PBHP, Hotel Management
Hi Susan, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, the team at PBHP
4 out of 5
by A verified traveler

Posted 7 Oct 2023
Pleasant
Comment from Hotel Management
9 Oct 2023 by PBHP, Hotel Management
Hi Kelsey, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, the team at NRMA Portland Bay Holiday Park.
2 out of 5
by A verified traveler

Posted 2 Oct 2023
The location is the best thing about this park. The waterfront cabins are good, they are the ONLY cabins with a Queen bed. Pets are NOT allowed in all areas of this park. I would recommend to double check your booking…that you receive what you book.
Comment from Hotel Management
9 Oct 2023 by PBHP, Hotel Management
Hi Natalie. Thank you for your review. Here at Portland Bay we strive to ensure that everyone has an enjoyable stay. Unfortunately with your booking there was incorrect information provided by a 3rd party website that we were unaware of. Thank you for bringing this to our attention, this has now been rectified. In regards to the pets in the park if you had of informed us that you had extra guests staying with you and they had a dog we could have let you know that we do not allow pets in our cabins, only on sites. Regards, the team at NRMA Portland Bay Holiday Park.
4 out of 5
by A verified traveler

Very good park and position

Posted 10 Sep 2023 on Hotels
We stayed here for a weekend in one of the newer cabins overlooking the harbour, very good accommodation, self contained with full kitchen, open plan lounge dining area, beds comfortable. Staff excellent and informative. Park is in a very good position with views from cliff top as well as over harbour, also within a short walk to shops or places to eat.
Comment from Hotel Management
23 Sep 2023 by PBHP, Hotel Management
Hi Andy & Toni, thank you for taking the time to write a wonderful review for us. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels, the team at PBHP.
5 out of 5
by A verified traveler

Posted 6 Sep 2023 on Lastminute
Cabin was very clean and tidy with good facilities. View and walkability was fantastic. The only negative...TV appeared to be stuck in 4:3 aspect ratio and couldn't work out how to change it to wide screen
Comment from Hotel Management
27 Oct 2023 by PBHP, Hotel Management
Hi Vaughn, thank you for taking the time to write a wonderful review for us. We're thrilled you had a great time. Please reach out to us in future if you have any issue like the one you had with your tv so we can attempt to rectify them for you. We hope to welcome you here again in the near future. Happy travels, the team an NRMA Portland Bay.
5 out of 5
by A verified traveler

Perfect spot!

Posted 26 Aug 2023 on Hotels
We were upgraded to an ‘Ocean view’ cabin. Great location. The owners were lovely and the cabin was clean and set out beautifully.
Comment from Hotel Management
23 Sep 2023 by PBHP, Hotel Management
Hi Naomi. We are glad that we were able to make your stay a memorable one and look forward to welcoming you back again. Safe travels, the team at PBHP