Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Our room had a view but was quite small. The shower above tub area needs grab bars for safety getting in and out.
Comment from Hotel Management
5 Jun 2024 by Kodi Land Assistant Front Office Manager , Hotel Management
Hi Priscilla, I'm so happy to hear you enjoyed your stay with us! Please come again soon!
by A verified traveler
Posted 31 May 2024
We had to change hotels because there was no hot water on a holiday weekend
Comment from Hotel Management
31 May 2024 by Marjorie, Hotel Management
Thank you for your feedback, we recognize the inconvenience caused by our emergency water outage and were sorry to have to relocate you to another property. Please know that this was beyond our control and our priority was to ensure all of our guests had a comfortable place to stay. We hope to have the opportunity to host you again in the future.
by A verified traveler
Posted 29 May 2024
Teníamos reservado tres noches y solo estuvimos una noche ahí, no tenían agua caliente, ni nos pudimos bańar y por lo tantó el hotel tuvo que re instalar a todos los huéspedes en hoteles diferentes. Yo viajaba con amigo y a todos nos separaron en lugares distintos.
Comment from Hotel Management
30 May 2024 by Marjorie, Hotel Management
We deeply apologize for the disruption in your stay and relocation during our emergency water outage. We truly hope to have the opportunity to improve your experience in the future.
by A verified traveler
Posted 24 May 2024
We have stayed at this hotel a couple of times before. It’s in a great spot kind of tucked away from the hustle and bustle in the beautiful old building. The staff was extremely helpful and friendly. Great lobby area too.
Comment from Hotel Management
30 May 2024 by Marjorie, Hotel Management
Thank you for your positive review, we are thrilled to be your home away from home! See you again soon!
by A verified traveler
Posted 20 May 2024
Do far this has been my favorite place to stay
Comment from Hotel Management
22 May 2024 by Marjorie, Hotel Management
Thank you for your glamorous review! We are thrilled you felt like a star during your stay!
by A verified traveler
Posted 13 May 2024
My go-to hotel to stay in Portland especially for a soccer match. Great bar, great food and a great old school vibe
Comment from Hotel Management
14 May 2024 by Marjorie, Hotel Management
Thank you for your positive review, our location makes for the perfect destination when attending soccer games or events at Providence Park! We hope to see you again next season!
by A verified traveler from Calgary
Posted 7 May 2024
Very nice property with a cool vibe. Lived the 50s movie star theme that carried into the dark and moody lounge. Excellent staff. Accessible rooms were excellent
Comment from Hotel Management
8 May 2024 by front desk staff , Hotel Management
We are so glad you had a good time! hopefully we can host you again soon
by A verified traveler from Petaluma
Posted 6 May 2024
Comment from Hotel Management
30 May 2024 by Marjorie, Hotel Management
Thank you for the 5-Star review! We hope to host you again soon!
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
24 May 2024 by cat, Hotel Management
Thank you for the feedback!
by A verified traveler
Posted 1 May 2024
I experienced the best customer service during my stay here. Polite and very helpful staff. We interacted with the front desk, and employees in Gracie's and The Driftwood. Everyone was so king. Rooms were spacious and clean.
Comment from Hotel Management
1 May 2024 by Marjorie, Hotel Management
Thank you for your positive review! We are glad you enjoyed your stay and that our staff was able to add glamour to your experience! We hope to host you again soon.
