Ratings based on 402 Verified Reviews

4.4 out of 5
4.3 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2024
We were very happy with our stay. We were amazed at the quality of the food in the restaurant!
Comment from Hotel Management
3 Jun 2024 by Kalysta Conrad, Front Desk Supervisor, Hotel Management
Hey Janet! We are so elated to hear about your wonderful stay with us. Please stay with us again soon!
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Overall great experience!
Comment from Hotel Management
3 Jun 2024 by Kalysta Conrad, Front Desk Supervisor, Hotel Management
Hey Simone,Thank you for taking the time to leave a kind review! We are very happy to hear you had a great time staying with us. Hurry back!
5 out of 5
by A verified traveler

Posted 31 May 2024
It was a wonderful experience! Thank you my son loved it. Beautiful room and view !!
Comment from Hotel Management
31 May 2024 by JB, Hotel Management
Thank you so much Jennifer. We hope t see you and your family again soon!
5 out of 5
by A verified traveler

Posted 31 May 2024
Clean room with a view of river and pool.
Comment from Hotel Management
31 May 2024 by JB, Hotel Management
Thank you James. We appreciate your feedback. Please come enjoy the view again soon.
5 out of 5
by A verified traveler

Posted 28 May 2024
Comment from Hotel Management
31 May 2024 by JB, Hotel Management
Thank you for the great review Salman. We appreciate you choosing to stay with us.
4 out of 5
by A verified traveler

Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Kalysta, Front Desk Supervisor, Hotel Management
Hello Charles,Thank you for taking the time to fill out a review and provide valuable feedback for our hotel. We are happy to hear you enjoyed staying with us! We hope to serve you again in the future.With best regards,The Holiday Inn - Columbia Riverfront Team
5 out of 5
by A verified traveler

Posted 22 May 2024
We were very happy with our one night stay at this hotel. We wish we could have stayed longer snd plan to come back! The pool and grounds are beautiful and the rooms are spacious and very clean.
Comment from Hotel Management
23 May 2024 by JB, Hotel Management
Thank you Elise. This is great to hear. We eagerly look forward to welcoming you back for a return visit.
5 out of 5
by A verified traveler

Posted 20 May 2024
Good location. Big rooms. Pretty view. Friendly staff! It’s definitely an older hotel but has some charm.
Comment from Hotel Management
21 May 2024 by Kalysta Conrad, Front Desk Supervisor, Hotel Management
Hey, KristaWe are so glad to hear you enjoyed staying with us at the Holiday Inn - Columbia Riverfront! Thank you for taking the time to give us feedback and leaving a wonderful review.
5 out of 5
by A verified traveler

Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Kelsy Juarez, Front Desk Supervisor, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Portland - Columbia Riverfront.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We appreciate the awesome score! We hope that you will give us the opportunity to serve you again in the future.
3 out of 5
by A verified traveler

Posted 20 May 2024
I like the location next to the river has a nice view from outside, but this becomes a party hotel on the weekend where people wake you up at 2:30 in the morning, knocking and running up and down the hallway some people sit off the alarm the hotel smells like mold down the hallway luckily, the rooms are nice and clean had plenty of towelsdon’t eat at the restaurant. The food is horrible there oh my God this is an old rundown hotel too bad they don’t put more money into it and make it look nice. Don’t eat at the restaurant. The food is horrible there oh my God this is a old rundown hotel too bad they don’t put more money into it and make it look nice.
Comment from Hotel Management
20 May 2024 by Kalysta Conrad, Front Desk Supervisor, Hotel Management
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn PORTLAND - COLUMBIA RIVERFRONT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.