Ratings based on 973 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Peabody
Posted 19 May 2024
Valet parking was $35 per day and right next door there was $20 per day parking. Wish we had known. Also no lounge on site to get a drink at night.
Comment from Hotel Management
19 May 2024 by General Manager , Hotel Management
Thank you for sharing your feedback with us.
by A verified traveler
Posted 13 May 2024
Nice hotel at a great location. Parking too expensive!
Comment from Hotel Management
13 May 2024 by General Manager , Hotel Management
Thank you for sharing your feedback with us.
by A verified traveler
Posted 6 May 2024
great place to stay
Comment from Hotel Management
6 May 2024 by General Manager, Hotel Management
Thank you for sharing your feedback with us.
by A verified traveler
Posted 6 May 2024
Very conveniently located for the restaurants and shops on the waterfront. Friendly and helpful staff. Only complaint was the bathroom shower which was not adjustable and the spray went over my head.
Comment from Hotel Management
6 May 2024 by General Manager, Hotel Management
Thank you for sharing your feedback with us. I am so glad to hear you enjoyed your stay and I will be sure to have our Maintenance Department look into the shower.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by General Manager, Hotel Management
Thank you for sharing your feedback with us. I am glad to hear you enjoyed your stay.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by General Manager , Hotel Management
Thank you for sharing your feedback with us.
by A verified traveler
Posted 18 Apr 2024
Great location and nice hotel. We wanted a place with a pool and one that was pet friendly and good for families. This was all that. The pool water was too cold and that was the only negative.
Comment from Hotel Management
18 Apr 2024 by General Manager , Hotel Management
Thank you for sharing your feedback with us. I am so glad to hear you enjoyed your stay.
by A verified traveler
Posted 14 Apr 2024
The hotel is in very good location. It has the basic amenities. I believe it is over priced though.
Comment from Hotel Management
14 Apr 2024 by General Manager , Hotel Management
Thank you for sharing your feedback. I am sorry you felt the hotel over priced.
by A verified traveler
Posted 10 Apr 2024
Walking distance to the waterfront.
Comment from Hotel Management
10 Apr 2024 by General Manager , Hotel Management
Thank you for sharing your feedback with us.
by A verified traveler
Posted 8 Apr 2024
We were shocked to find out the only onsite parking was valet for $35 per night! We were told to park on the street but the car could be towed!! Nothing about the parking was in their website so we found this unacceptable. Especially after a long day driving to get this messagemeans we will not go to this property again
Comment from Hotel Management
8 Apr 2024 by General Manager , Hotel Management
Thank you for sharing your feedback with us. Expedia clearly lists our valet fee on the main booking page so I apologize the parking fee was a surprise to you. I hope you otherwise enjoyed your stay.
