Ratings based on 1,660 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Great property with a spa on the balcony and nice view of the river. Close to good restaurants and shops.
Comment from Hotel Management
12 Jun 2024 by Mantra Quayside , Hotel Management
Thanks for staying with us. We appreciate your feedback
by A verified traveler
Posted 30 May 2024
the room was spacious and comfortable, with a nice view and friendly staff. the tap water had a bit of a dirty taste which was a bit unexpected. also the air conditioner did not work. we enjoyed the stay though and would stay again.
Comment from Hotel Management
31 May 2024 by Mantra Quayside , Hotel Management
Thanks Sarah for staying with us. That is disappointing that your air conditioner didn't work as we have only just had them serviced. We appreciate your review
by A verified traveler from Runaway bay
Posted 20 May 2024
Great location nice room
Comment from Hotel Management
27 May 2024 by Mantra Quayside, Hotel Management
Thanks for staying with us, we appreciate your feedback
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
14 May 2024 by Mantra Quayside, Hotel Management
Thanks for staying with us. Your feedback is appreciated
by A verified traveler
Posted 14 Apr 2024
Consistent experience with Mantra brand. Room was decent size and comfortable. Staff at reception friendly and helpful. Nice spot walkable to the waterfront and dining/shopping. Free secure undercover parking was also good to have
Comment from Hotel Management
15 Apr 2024 by Mantra Quayside, Hotel Management
Thanks Alex for staying with us. We appreciate your review
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Mantra Quayside , Hotel Management
Thanks Tina for staying with us. Sounds like all was good, we appreciate your review
by A verified traveler
Posted 2 Apr 2024
Nice View to the Wharf/ Water
Poor acoustic to glazing/ sliding door to balcony facing main road
Comment from Hotel Management
3 Apr 2024 by Reservations, Hotel Management
Thanks for staying with us, we appreciate your feedback
by A verified traveler
Posted 28 Mar 2024
Comfortable stay.
Comment from Hotel Management
29 Mar 2024 by reception, Hotel Management
Thanks for staying with us, we appreciate your feedback
by A verified traveler
Posted 27 Mar 2024
Close to everything
Comment from Hotel Management
29 Mar 2024 by Mantra Quayside , Hotel Management
Thanks for staying with us, we appreciate your feedback
by A verified traveler
Posted 27 Mar 2024
The room was reasonable: it was quiet, had easy parking with lift, the rooftop pool and BBQ area looked great ( we didn’t use it, but it appeared clean and looked well maintained with great view over harbour area, the room had good block out curtains.
Negatives included: the air conditioner did not work adequately, the bathroom was tired with some spots of mould present, there was a bedside light only on one side of the bed, the fridge wouldn’t be adequate if staying for more than a night or two (the freezer didn’t work - had to buy ice the following day to ensure I could transport my medication appropriately).
I think overall it was reasonable value.
Comment from Hotel Management
29 Mar 2024 by Mantra Quayside, Hotel Management
Thanks for staying with us, we appreciate your feedback.
