Ratings based on 774 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
by A verified traveler
Posted 28 Apr 2024
by A verified traveler from Kajang
Posted 16 Apr 2024
by A verified traveler
Posted 9 Mar 2024
by A verified traveler
Posted 28 Feb 2024
Not too bad
by A verified traveler
Short trip
Posted 5 Jan 2024 on HotelsStayed one night at the garden view pool villa and was quite disappointed with it. Hotel corresponded to me after my booking and acknowledged that I will need a baby cot and will provide it in my room.
Arrived the hotel at 12.30pm and was told that I could not check-in early which was understandable. After 45mins of wait, was told that a room of my booking is available and will need 1hour to get the room ready for my stay. I went for lunch outside and was back at 2.45pm, was told that the room was still not ready. Waited again and at 3.20pm when my wife complained about the previous agreement of one hour were we given a room immediately.
Room looks old and my wife had insects bites on her legs after a night of sleep.
We settled our dinner and breakfast at the hotel. Service was average, food was average as well.
by A verified traveler
Posted 9 Dec 2023
by A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler from Petaling Jaya
Posted 4 Nov 2023
The food is poor and the quality for room is not well maintain. The grass around the pool area in my room is not trim. The toilet is not clean as well.
by A verified traveler
Enjoyable stay
Posted 4 Oct 2023 on HotelsLocation of the hotel is great, near to the beach and amenities. I love the pool in the room. The room is clean and tidy. I feel very welcoming when i checked in. In addition, all the staffs are very friendly and approachable. I had a great time staying in Grand Lexis
