Ratings based on 995 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by Tameka, Hotel Management
Hi KarenThankyou for your review. We can't wait to welcome you again.
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Tameka, Hotel Management
Hi MeganThankyou for your lovely review. We can't wait to welcome you again.
by A verified traveler
Posted 19 Feb 2024 on Wotif
Great location, peaceful setting, room had plenty of space, facilities were great, highly recommended and will be staying here again.
Comment from Hotel Management
27 Feb 2024 by Cameron, Hotel Management
Hi Darrin,Thankyou for your lovely review and comments. We can't wait to welcome you again.
by A verified traveler
So peaceful and comfortable
Posted 18 Feb 2024 on HotelsI had a lovely room with a relaxing, quiet view over the vineyards. Apparently, the kangaroos prefer the olive groves early in the morning!! Apart from a very peaceful and comfortable stay I thoroughly enjoyed the wine tasting and the associated restaurant (the Mill) was fabulous. Highly recommend
Comment from Hotel Management
19 Feb 2024 by Cameron, Hotel Management
Hi Roger,Thank you for your lovely review. We are glad that you enjoyed your stay with us
by A verified traveler
Posted 17 Feb 2024
Beautiful area, enjoyed the wine tasting & easy walk to restaurant for breakfast & dinner, wonderful to have lovely dog friendly accommodation
Comment from Hotel Management
19 Feb 2024 by Cameron, Hotel Management
Hi Monica,Thankyou for your review. We appreciate your postive feedback.
by A verified traveler
Posted 4 Feb 2024
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Comment from Hotel Management
19 Feb 2024 by Tameka, Hotel Management
Hi Colin,Thank you for your review.
by A verified traveler
Posted 3 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Tameka, Hotel Management
Hi Michael,Thankyou for your review.
by A verified traveler
Posted 29 Jan 2024
Let start from the beginning, the first I came to the Tuscany was 20 years ago, the the last time before January 26-28, 2024 was 5 years ago .It was a a very nice stylish place very worm in very good condition. Now in Jnauary 2024, the place looks tired, our room 319 the tap of the cold water was leaking badly, the shower also was leaking, no more nice frame on the wall, the carpet is very old.
the staff at restaurant in charge of the breakfast are very not welcoming the customers whihc is very sad
sorry but in ma very disappointed as the Tuscany hotel as become
Very sad to see
Comment from Hotel Management
29 Jan 2024 by Cameron, Hotel Management
Hi Jean Claude,Thank you for your constructive feedback.We are in the process of renovations starting this quarter and will resolve most of these issues.I will be following up regarding your breakfast comment.We hope you will return in the future and see the property back in its full strides.
by A verified traveler
Posted 21 Jan 2024 on Wotif
Staff were fantastic. Food was very good. Beautiful property
Comment from Hotel Management
22 Jan 2024 by Cameron, Hotel Management
Hi Suzanne,Thankyou for your lovely review.We can't wait to welcome you back.
by A verified traveler
Posted 13 Jan 2024 on Hotels
Nice place. Breakfast was included and is good. The restaurant was great. Everything was good except there was no hot water in our room.. No staff to help in the evening. No compensation offered. I would go back though…
Comment from Hotel Management
15 Jan 2024 by Cameron, Hotel Management
Hi Patrick,Thank you for your feedback.We will look into the issues that you faced through your stay.
