Ratings based on 366 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Wisconsin


Posted 07 20, 15
Pros: Leaving.
Cons: Everything.
Location: Based upon the location one would think this hotel would have been better. Business parks, Starbucks, Red Robin and a nice hotel down the way.
From the moment I got into my room I was looking for another nearby. Unfortunately everything was booked. I travel often and I am NOT a complainer (this is my first negative review ever).....But I was horrified by the condition of this hotel/motel....Now I didn't expect a 5 star hotel...it cost me $75... however I was expecting a relatively clean room. I cannot list all of the things wrong so will give a few highlights (if these can be considered highlights). Sandles left under the bed (you would have looked under the bed before sleeping here too), walls peeling, cigarette holes on the bedding, lights flickering, debris on floor, food stains dripping down microwave. Needless to say I didn't sleep well and that didn't have anything to do with the party going on outside my door at 4am.
2 out of 5
by A verified traveler

Bad experience

Posted 07 10, 15
Noisy, did not feel safe, room wasn't nice however it was clean,
4 out of 5
for Everyone
by A verified traveler

Quiet and restful

Posted 07 1, 15
Very nice once in the room. Outside a little dated. Other than that, would recommend
1 out of 5
by A verified traveler from Washington DC


Posted 06 29, 15
This property is used for public housing! It should not be listed for tourists!!!! I have requested and would like a full refund! At the last minute we had to find other accommodations. The place was dirty..The room smelled and was very damp and old and worn out! Not suitable at all. Take off Expedia!!!!
2 out of 5
by A verified traveler

Posted 06 18, 15
I only stayed one night. It was cheap. I guess you get what you pay for.
1 out of 5
by A verified traveler


Posted 06 14, 15
Cons: Provide enough towels.
Not so comfortable with so many long term residents staying at this Red Rood Inn.
2 out of 5
by A verified traveler

Posted 05 29, 15
The room smelled terrible upon entry, had to open the door and run the ac for an hour before the room could be occupied. Bed was too low to the ground
1 out of 5
by A verified traveler

Run down and falling apart

Posted 05 22, 15
Unfortunately, you get what you pay for. I was looking for a quick, cheap stop to sleep for the night. This hotel is falling apart at its seams. The hotel staff was helpful and pleasant, quick to fix my issue, but the condition of the rooms and elevator were sad.
2 out of 5
by A verified traveler

Very Disappointed

Posted 05 21, 15
We have stayed at numerous Red Roof facilities and have been generally pleased. Some were certainly better than others, and in varying states of renewal or renovation. We reserved a Smoke Free room at this particular hotel and found that while there were no smoking signs posted, the air was ripe with "old smoke" as soon as we opened the door. We have always assumed that a non smoking room meant there had been no smoking in the room prior to our arrival, not just while we were there. The smell was so bad that my wife could not face the night stand where the carpet smell was the worst. Each of the two bedspreads had cigarette burns that had been carefully cut out, but the remaining holes were obvious. Overall we were not impressed, needless to say. The offer to move to another room was made but the hotel management should never have put this room forward as non smoking in the first place.
5 out of 5
for Everyone
by A verified traveler from Sioux Falls, SD

very pleased

Posted 05 9, 15
my mother passed on the 24th of april and i had to make another trip to minnesota to finish taking care of her affairs and to pack her belongings and stop at the funeral chapel to pick up her urn for services here. when arriving to the hotel, the staff were very pleasant and helpful. checked in late but no issues like other places. the room was exceptional and had a very home-type feel and very clean. booked room on expedia and got a real good price. the staff there unlike other places didnt make rude remarks because i booked it online. other places ive experienced disrespect and rudeness with very poor attitudes because i didnt call direct. have booked online numerous times and a few places actually charged me more when checking stating their rates had changed and werent updated. which of course is a ridiculous excuse for those who booked online. a couple things i would recommend to the motel is 4 pillows for king rooms not 3 only because most times it is 2 people not one. more towels in the rooms. other than those minimal concerns, my stay was great and would definitely stay there again and recommend it to others too.