Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

The toilet stopped up

Posted 11 17, 14
Pros: The shower.
The toilet stopped up and the employee didn't know where to find the plunger nor did he calla and ask!
3 out of 5
by A verified traveler

Posted 10 7, 14
Pros: it had a nice bathroom
Cons: the choice of cable channels was very limited, more variety would have been nice
Location: it was close to a freeway and a major highway
neither the air conditioner or the ice machine were working when we arrived, they did fix both quickly but our air conditioner stopped working again the 2nd night we were there and we had to change rooms, the new room had a damaged mattress on one of the beds and smelled strongly of cleaning chemicals which was irritating, but the air conditioner in the new room was newer and worked great.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted 09 7, 14 on Hotels.com
1 out of 5
by A verified traveler

Smell of mold and musty.

Posted 09 1, 14
Pros: Nothing
Cons: Everything
Worst place I've ever stayed. Musty mold smell coming from heat/cooling unit. Turned off and got extremely cold. Thin blanket on bed. Bed was lumpy and hard. People outside up late, and walls very thin. Will never stay in a red roof inn again.
1 out of 5
Recommended
by Dfrom St. Paul

Scary

Posted 08 26, 14 on Hotels.com
We had to checkout because the hotel had a very troublesome atmosphere. There were people out on the hallways smoking, someone had even pulled out one of the chairs out onto the hallway. Getting into the room necessitated getting past a shady group of people and the person in the chair.
1 out of 5
by A verified travelerfrom Des Moines

Unsanitary room and refusal to cancel and refund

Posted 08 22, 14
Pros: Nothing
Cons: Everything
We had a reservation to stay August 16th to 17th. We checked in, went to the room and walked right back out. It smelled, was dirty and checking the mattresses, they were over 20 years old and had wires sticking up into the bedding. I went right back to the lobby to cancel and request a refund. They said they could not because I booked through expedia. I called expedia who then called the hotel. I was standing in the lobby the whole time. The hotel clerk said he could not do anything a manager would have to authorize. Since then my refund request has been denied because the hotel is saying that I did stay over night, when in fact we had to drive an hour south to find a room for the night. I will not stay at a Red Roof Inn again, nor will I use Expedia.
3 out of 5
Recommended
for Families
by Scottfrom Portland

Good location, Marginal Condition

Posted 08 11, 14 on Hotels.com
While the hotel was well located for our quick visit to the Twin Cities, the hotel is rather run down and in need of updating. The hotel staff were very friendly. The room was clean and basic although the carpet seemed a bit damp.
2 out of 5
by A verified traveler

Posted 08 9, 14
There was only hand towels in the room. When we entered the room it smelled like cat urine and there were still cat hairs on the bed covering.There was no complimentary breakfast.
1 out of 5
Recommended
for Business Travelers
by Ralphfrom Texas

Posted 08 7, 14 on Hotels.com
This is a slum.
1 out of 5
by A verified traveler

Smelly

Posted 07 30, 14
Pros: Not much
Cons: Everything
The room was good sized. Bathroom was fairly clean. Bed linens and towels were worn out. The worst thing was the overwhelming mildew//mold smell --it was awful!