Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from willmar, mn

Needs maintenance and updating

Posted 07 21, 14
Pros: The bed was comfortable and the AC worked well
Cons: See above. More free channels on the tv
Location: Location was ok. Convenient at the intersection of two main roadways, and it did keep out some of the noise. Plenty of places to eat nearby.
The smoke free room actually was smoke free! However, the toilet needed fixing after every flush (the flush handle was set wrong)' so if you did not fix it each time it ran and ran...the remote had dead batteries, I question whether or not the sheets were actually changed after the previous guest as they were a little dirty. On the outside stairways and walkways there were holes in the ceiling and hanging chunks of plaster.
3 out of 5
Recommended
for Students
by A verified traveler from northern Wisconsin

received reservation because other hotels booked

Posted 07 20, 14
Pros: The price was right and because the expedia website was not functioning well, I couldn't get a reservation at my 1st and 2nd choices.
Cons: Newer bedding
Location: Location was convenient. There were stores and restaurants close by.
I thought the rooms were rather dingy. Towels were clean but bedding was bordering on ancient.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 07 18, 14
drawer front off of dresser, sitting in corner . bath tub had oily residue
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

"pleased"

Posted 07 15, 14
Pros: very comfy and clean rooms.
Cons: This hotel serves its purpose. It's a roof, four walls and comfy/clean.
Location: Green Mill in the hotel across the parking lot, some other bar next door. Only 10 minutes from Minneapolis.
so far, I have stayed here twice. Once while traveling alone and the most recent was with my 4 young children. There is a couple nearby bars that make night time a little loud (on a weekend) with people coming back to the hotel from those bars but I guess that could really be anywhere. There were times I would hear loud conversations being had right on the deck after bar closing hours (it's on those hotels with two levels and exterior entries) but turn on the TV or radio and it covers up the noises outside. The first time I stayed when I was traveling alone I had a smoking room. Of course you have that old smoke smell in those room, but it felt like a clean room. The recent stay with my children was a non smoking room and it did NOT smell like a smoking room and felt clean as well. The beds are rather comfy, it felt like it was a safe environment as the local PD seemed to patrol due to the nearby bars. I would stay here again for a place to rest passing through, but not if I were looking for a vacation hotel. It provides a comfy room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent

Posted 07 13, 14
Pros: Security features, close to freeway.
Cons: Cleanliness
Location: Pizza and bar
Decent place for the price. The pizza place was expensive. Other food options were close. Close to Wayzata Lake Community, A little gem hidden away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Better than I expected. Nice clean room

Posted 07 9, 14
Pros: Clean room. Updated too. Nice staff.
I stayed here one night for business in the Twin Cities area. Since I was arriving late at night and leaving early the next day, I only wanted a bed to sleep in and I wasn't looking for a fancy place to spend the night. The hotel was in better condition than I would have thought for an economy hotel. The desk clerk was very polite and cordial. And the room was very nice. As nice as a much fancier hotel. the carpet was newer as well as all of the furniture. It looks like it was recently remodeled.
1 out of 5
by A verified traveler from phoenix, az

Smells like cat urine

Posted 07 1, 14
Every room we were switched to smelled. We tried to get something to eat at nearby green mill and the restaurant was dirty and quit serving food an hour early. The exterior is falling apart. The rooms were updated but weirdly laid out
2 out of 5
by Andrew from MN

Overwhelming odor and dirty.

Posted 06 18, 14
Pros: Inexpensive
Cons: Maintenance the property.
Upon arrival at the door of room I noticed cigarette butts on the ground. Opening the door an odor immediately overwhelmed us. It was a mix of smoke, cats and must. I leff the door open to attempt to air out the room but was soon forced to close it due fo the large number of people smoking on the enrtance balconies. The beds appeared clean and were comfortable. There was not any noise from adjoining rooms. And the shower sink area was clean. However, there was hair in the shower, mildew in the corners of the bathroom, ripped carpet, and food and dirt on the floor. Disappointment to say the least. I asked the front desk for a new room a d was told they were booked. But the room next to us was vacant all night. (The blinds in the window were open)
1 out of 5
by Nicolette

Worst experience ever!

Posted 05 29, 14
Pros: NOTHING
Cons: Staff, Rooms, Customer service, etc...
This hotel is awful! The woman at the front desk was rude, they didn't just give me one dirty room but two dirty rooms! The first was preoccupied! The second room was dusty also I dropped my phone under the bed to retrieve it I looked for it like any normal person would do. There were so many cob webs I conceited just leaving my phone there! I went to my car for a little over an hour to find a new hotel. When I asked for a refund the woman at the front desk laughed and said no.They did not even offer anything to accommodate me! They couldn't give me one. If you like cheap and trashy hotels this is the place for you!
1 out of 5
by A verified traveler

never again

Posted 05 26, 14
No light in bath room hard to take shower in dark. Told would be fixed by noon next day but not fixed bytime we left. Enterance door was falling apart, 1 inch cap at bottem of door. staff not helpfull, keep saying "you went throught expedia so nothing we can do". Could not up gread or get refund for our inconvence. So we will never stay at Red Roof again. W.C.P.