Ratings based on 271 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
by Sammy from Fargo, ND
Do not recommend.Posted 01 14, 14
Cons: Cleanliness and odor.
The front desk gentleman seemed unsure of how to check me in, taking quite a long time. Finally, upon entering my room I was greeted by a very unpleasant odor. Not sure of the source, but it seemed to permeate everything. As I set my bag down, I spotted a wad of chewed gum stuck to the headboard. I can't believe it wasn't seen as housekeeping changed bedding - it was very visible. That also told me that things weren't being wiped down as part of the room cleaning routine. There were also large chunks of some sort of crumbly food on the carpet. Vacuuming was not thorough at all. Cold gusts of air came through the door making it chilly in the room each time the heating unit shut off. It was a very uncomfortable night and I won't stay there again. I informed the front desk upon checkout about the gum, etc. This gal was very apologetic and seemed as disgusted as I was.
by A verified traveler
For one night maybe OK .Posted 12 27, 13
There was no wireless internet in the room.
for Personal Eventby A verified traveler
Posted 11 28, 13 on Hotels.com
Great location, but that's it. The Beds were old. Mattresses dipped to the middle. Was surprised to be asked for a smoking or non-smoking room.
for Everyoneby A verified traveler
Posted 11 26, 13
Cons: business center
for Couplesby A verified traveler
good.Posted 11 25, 13 on Hotels.com
it was good.
by A verified traveler
Posted 11 11, 13
micro wave door was broke tv was old couldn't see cannels very good
Recommendedby A verified traveler
Posted 11 5, 13 on Hotels.com
for Personal Eventby Marie Amesbury from Plymouth, MN
Posted 11 4, 13 on Hotels.com
One of the reasons I booked was for the free wi-fi. We were told it was only on the 3rd floor, and we were on the 1st. Called to ask about it to be told "nothing I can do about a weak signal" . Will look elsewhere next time.
for Everyoneby F from NW Minnesota
basic overnight stayPosted 10 26, 13
Pros: Reasonable rates. Close to where we needed to be.
Location: Not there for pleasure. Just for a Doctors appt. and tests at Abbott.
This was a basic overnight stay no extra ammenities needed such as pool etc. room was clean & comfortable.
by Wheels from Minneapolis, MN
Disappointed.Posted 10 5, 13
I thought the location would have been nice, being in Plymouth, but it was horrible. Beer cans, broken beer bottles, and other debris on the lawn. The hotel staff was excellent - very nice & welcoming. The clientele was horrid - complete with someone banging on my window in the morning, followed by the police being present on the property for at least an hour. I was also disappointed in my room - I was unknowingly assigned to a handicapped room. The shower sprayed all over the bathroom, flooding it with standing water.. which would account for the mold along the bottom of one of the walls in there. On top of all of that.. the bed was rock hard, to the point of being borderline painful. I wish there were some positives about the room or hotel - but there just aren't. The location was nice, being close to restaurants & such.. but that's really the only positive thing about staying here - oh, and their pet policy is nice too. My medium-sized dog was allowed & I wasn't charged any pet fee's or anything, that was pretty awesome.